Overview
Rolls-Royce Solutions UK Ltd Marine is responsible for the Sales and Service support of the world's most advanced Propulsion and Power systems across industry sectors such as Naval, Superyachts, Commercial Marine and Land-based systems.
Responsibilities
- Field Service Engineer is expected to play an ambassadorial role for the company, with recognised technical expertise.
- Perform preventative and corrective maintenance tasks including replacement, upgrades or additional works for all Rolls-Royce Solutions UK supplied systems.
- Install, commission and test new products as part of service activities.
- Demonstrate compliance and understanding/appreciation of all relevant Health and Safety legislation applicable to the role.
- Carry out commissioning, service and repair of IPMS/AMS, Propulsion and Power Systems to ensure that products and systems are ready for operation.
- Carry out installation and commissioning of switchboards and power management systems on vessels.
- Perform maintenance and fault finding on switchboards and power management systems.
- Share knowledge and support the on-the-job development of others where appropriate.
- Identify and implement continuous improvement, transfer of best practices and adherence to processes and procedures.
- Provide emergency on-call coverage as part of the Service Engineers\' call-out rota.
- Compile technical reports in a timely manner and to a high standard on completion of each job detailing the work undertaken and the reasons why.
- Anticipate and plan for issues and resolve problems by identifying and addressing the root cause.
- Use diagnostic tools, methods and procedures to identify faults and determine root causes of failure that can be communicated to the customer.
- Make judgments on technical problems with moderate scope and complexity where maintenance solutions are not always clear, evaluating options under circumstances not covered by procedures.
- Support other service and sales activities as directed (e.g. attending meetings with other department representatives).
- Be responsible for stock control of parts and equipment in their care.
- As required, perform duties in the workshop.
- Understand how the team integrates and contributes to the business to achieve objectives.
- May occasionally direct others on immediate basic tasks and provide technical support and guidance in-field.
- Undertake technical training as required.
- This list is not exhaustive and may change.
Qualifications and Requirements
- Demonstrates behavioural competencies required for this level; proactive and enthusiastic person with good communication skills, able to work independently or as part of a team; culturally sensitive and able to communicate with stakeholders at all levels.
- The applicant is expected to be technically competent in Marine Propulsion and Power products.
- The applicant must be capable of using both traditional and PC-based diagnostic tools.
- The applicant must have electrical competencies and basic mechanical knowledge.
- The applicant must have experience with switchboards, both maintenance and diagnostics.
- Travel extensively within the UK & ROI and may spend time overseas, including product training in Germany and deployment overseas to any asset under Contractors On Deployed Operations (CONDO) working arrangements.
- The job is physically demanding.
- Proficiency in MS Office and report writing; on-the-job training will be provided for relevant business IT systems.
- Driving licence and passport: full and clean driving licence, current passport holder for travel.
- Language: fluency in written and spoken English.
- Literacy and numeracy: competent in both.
- Qualifications: appropriate qualifications in Electrical Engineering, Electrical Installation & Maintenance or similar relevant qualification or demonstrable industry experience.
- Sound knowledge and understanding of health and safety best practices.
- Must sign up for and pass CONDO Training (Contractor on Deployed Operations).
- Successfully attain full MoD Security Clearance.
- GCSE English and Maths or equivalent.