Field Service Engineer

Adecco; York and North Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering organisation is seeking a skilled Technical Support Engineer to deliver front-line technical support while conducting maintenance and repairs on automated machinery. The ideal candidate will possess strong technical maintenance knowledge, excellent communication skills, and experience in precision machine manufacturing. This role offers opportunities for training and development in a collaborative environment.

Qualifications

• Strong technical maintenance knowledge within an automation environment.
• Excellent communication and relationship-building skills, adaptable across cultures.
• Proven experience in precision machine manufacturing and fault finding in mechanical/automation machinery.
• Familiarity with Health & Safety regulations and electrical circuits.

Responsibilities

• Deliver front-line technical support with a positive attitude.
• Conduct maintenance, repairs, and diagnostics on automated machinery.
• Promote after-sales services and identify new opportunities.

Skills

Technical maintenance knowledge

Communication and relationship-building

Fault finding in mechanical/automation machinery

Understanding of Health & Safety regulations

IT technical background

Electrical and mechanical components knowledge

Proficiency in MS Office

Education

Recognised apprenticeship in Mechanical/Electrical engineering

HNC, BTEC/ONC or equivalent

Tools

Automation machinery

PLC systems

Diagnostic tools

Job description

About Our Client:

Our client is a leading engineering organisation dedicated to enhancing productivity across the Pharmaceutical, Healthcare, Medical Device, FMCG, and Foods sectors. They are committed to providing exceptional service and support to their valued customers through innovative solutions and expert technical knowledge.

Responsibilities:

• Deliver front-line technical support, showcasing a positive and professional attitude.
• Conduct maintenance, repairs, and diagnostics on automated machinery.
• Offer proactive solutions to boost productivity.
• Prioritise health, safety, and welfare in all tasks.
• Engage in ongoing training and skill development.
• Collaborate with the Service Team Leader and Service Support Engineer on project updates.
• Maintain meticulous records of all activities and customer interactions.
• Promote after-sales services and identify new opportunities.
• Ensure compliance with Health & Safety regulations.

Essential (Knowledge, skills, qualifications, experience):

• Strong technical maintenance knowledge within an automation environment.
• Excellent communication and relationship-building skills, adaptable across cultures.
• Proven experience in precision machine manufacturing and fault finding in mechanical/automation machinery.
• Familiarity with Health & Safety regulations and electrical circuits (Single Phase, Three Phase, and DC).
• IT technical background with experience in client/desktop support.
• Recognised apprenticeship in Mechanical/Electrical engineering disciplines; HNC, BTEC/ONC, or equivalent preferred.
• Strong aptitude for both electrical and mechanical components, including pneumatics and PLC communication.
• Proficient in MS Office applications.

Desirable (Knowledge, skills, qualifications, experience):

• Additional qualifications in engineering disciplines.
• Experience with advanced automation technologies.

Technologies:

• Automation machinery
• PLC systems
• Electrical and mechanical components
• Diagnostic tools

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.