Field Service Engineer

Talent UK; West Bromwich; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading equipment supplier in the UK is seeking a Field Service Engineer to provide top-level service to clients across various sites. The ideal candidate will have experience in electro-mechanical fault-finding and a relevant engineering qualification. This role offers a salary up to £42K, company vehicle, and benefits including private healthcare and pension. Travel may be required as needed.

Benefits

Company Vehicle

Laptop

Private healthcare

Company Pension

Free on-site parking

Qualifications

• Minimum of 1 year of field engineering experience required.
• Ability to work independently in a fast-paced environment.
• Valid driver's license needed for travel to various sites.

Responsibilities

• Install and maintain steel processing CNC machines.
• Provide technical support and operator training to customers.
• Diagnose and fix customer equipment faults promptly.

Skills

Electro-mechanical and PLC fault-finding experience

Excellent interpersonal skills

IT literate

Timekeeping and hardworking

Education

Engineering qualification

Tools

CAD/CAM software knowledge

Job description

Overview

We are currently looking for a Field Service Engineer to join leading supplier of equipment to the UK market on a permanent basis, providing ongoing training, development, and career progression. Reporting to the UK Service Manager, the Service Engineer will provide the highest levels of customer service to clients across a broad range of steel processing machines.

Responsibilities

• Carry out field installations, preventative maintenance, equipment health checks/site surveys and repairs across the broad range of Steel processing CNC machines.
• Liaise with site contacts, conducting a call-ahead to the customer prior to site arrival, updating the office on work completed and outstanding before leaving customer site. The identification of new equipment opportunities including spares, service contracts, service work and any other opportunities.
• Investigate, diagnose and rectify any customer equipment faults in a timely manner.
• Report any Health & Safety issues to the relevant person at the customer site at the point of discovery including documenting onto the system.
• Identify opportunities for minor repairs and spares and highlight these to the client as recommendations.
• Provide technical support when needed and operator training to the customer.

Experience required

• Electro-mechanical and PLC fault-finding experience
• Engineering qualification and at least 1 year field engineering experience
• As a machine Tool Field Service Engineer, you must be IT literate and able to work on your own initiative in a fast-paced environment
• Good interpersonal skills, good timekeeping, hardworking and tenacious to achieve results
• Knowledge of CAD/CAM software would be an advantage, as would a good split of mechanical and electrical experience.
• A valid driver\'s licence is required for travel to various sites.

What is on offer

• Salary up to 42K Dependant on experience
• Working days Monday to Friday
• Company Vehicle, Laptop, company credit card, private healthcare
• Flexible to work away from home on a regular basis
• Company Pension
• Free on-site parking

If you think that this Field Service Engineer role is for you then please "click apply." This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.