Field Service Engineer

Distinct Consultancy; Highgate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technical services provider is seeking a dedicated Field Service Engineer to provide on-site support, maintenance, and repair of equipment nationwide. This exciting role requires a strong electrical engineering background and problem-solving abilities. The successful candidate will perform installations and troubleshooting, as well as train clients on equipment use. You'll get 28 days holiday, a flexible working pattern, and other benefits, including a company vehicle. Travelling is part of the job, ensuring a dynamic work life.

Benefits

28 days holiday plus bank holidays

Flexible working pattern

Company pension scheme

Ongoing training and development plan

Company vehicle, fuel allowance and phone

Qualifications

• Proven experience in field service engineering or a related field.
• Ability to read and interpret technical schematics, wiring diagrams, and system manuals.
• Knowledge of HVAC systems and control systems.

Responsibilities

• Conduct installations, repairs, and maintenance of equipment at customer sites.
• Perform troubleshooting and diagnostics to identify issues and implement solutions.
• Provide training to customers on the proper use and maintenance of equipment.

Skills

Problem-solving abilities

Communication skills

Customer service approach

Electrical knowledge

Education

Electrical engineering qualification (e.g., City & Guilds, HNC or equivalent)

Job description

Job Summary

We are seeking a dedicated and technically skilled Field Service Engineer to join our team. The successful candidate will be responsible for providing on-site technical support, maintenance, and repair services for our clients' equipment and systems.

This role offers an excellent opportunity to work in a dynamic environment, travelling to various locations to ensure optimal operation of our products and solutions. The ideal applicant will possess strong problem-solving abilities, excellent communication skills, and a proactive approach to customer service.

Work Schedule – Monday to Friday with infrequent weekend overtime available

This role is a nationwide “on the road” position, meaning there may be time spent away from home. When working away from home is required, this will be carefully managed to ensure a good work life balance.

Job Overview

• Conduct installations, repairs, and maintenance of equipment at customer sites
• Perform troubleshooting and diagnostics to identify issues and implement solutions
• Provide training to customers on the proper use and maintenance of equipment
• Document service activities, including service reports and parts usage
• Collaborate with the engineering and office team to provide feedback on product performance and remedial actions.

Experience Required

• Electrical engineering qualification (e.g. City & Guilds, HNC or equivalent)
• Proven experience in field service engineering or a related field
• Ability to read and interpret technical schematics, wiring diagrams and system manuals
• Strong electrical knowledge
• Excellent problem-solving skills and ability to work independently
• Knowledge of HVAC systems and control systems
• Outstanding communication skills and customer-oriented approach

Benefits

• 28 days holiday plus bank holidays
• Flexible working pattern Monday-Friday
• Company pension scheme
• Ongoing training and development plan
• Company vehicle, fuel allowance and phone