Field Service Engineer

CDM Recruitment; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable recruitment agency in the United Kingdom is seeking a skilled Field Service Engineer to service and maintain forklifts at various customer sites. The ideal candidate will possess strong technical skills and provide excellent customer service. Responsibilities include performing maintenance tasks, diagnosing and repairing issues, and maintaining communication with clients. This role offers a dynamic work environment with independence.

Qualifications

• Proven experience in servicing and repairing forklifts or similar heavy equipment.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Professional and clear communication with customers and colleagues.

Responsibilities

• Perform scheduled servicing and preventative maintenance tasks on forklifts.
• Diagnose and repair mechanical, electrical, and hydraulic issues.
• Respond promptly to breakdown calls and troubleshoot faults on-site.
• Maintain clear communication with customers and provide updates.
• Complete detailed service reports and maintain accurate records.

Skills

Servicing and repairing forklifts

Mechanical understanding

Electrical and hydraulic systems understanding

Diagnosing faults

Communication skills

Job description

Job Description

We are seeking a skilled and motivated Field Service Engineer to work with one of our respected clients. This role is focused on servicing, maintaining, and repairing forklifts at various customer sites. The ideal candidate will have strong technical expertise, excellent customer service skills, and the ability to work independently in a dynamic field-based role.

Key Responsibilities

• Perform scheduled servicing and preventative maintenance tasks on forklifts, ensuring maximum efficiency and adherence to safety standards.
• Diagnose and repair mechanical, electrical, and hydraulic issues, minimising downtime and ensuring customer satisfaction.
• Respond promptly to breakdown calls, effectively troubleshooting and resolving faults on-site.
• Maintain clear communication with customers, providing updates on repairs and maintenance, along with advice on equipment care
• Complete detailed service reports and maintain accurate records of work conducted and parts used.

Skills and Experience

• Proven experience in servicing and repairing forklifts or similar heavy equipment
• Strong understanding of mechanical, electrical, and hydraulic system
• Competence in diagnosing faults and implementing efficient solutions
• Professional and clear communication with customers and colleagues
• Ability to produce thorough and accurate service documentation
• Capable of managing your workl...