Field Service Engineer

Neos Recruitment Ltd; Bathgate; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment company is seeking a Mobile Heavy Plant Engineer for a role based in Bathgate. The successful candidate will carry out servicing, inspection, and repair of earthmoving machinery at customer sites. This position requires a recognised apprenticeship and strong communication skills. The company offers a secure work environment, competitive salary, and opportunities for training and personal development.

Benefits

Competitive salary and benefits

Training and personal development

Qualifications

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Able to demonstrate previous experience in a similar role and / or industry.
• Good communicator at all levels with a flexible approach to work.

Responsibilities

• Carry out servicing, inspection and repair of earthmoving machinery.
• Diagnose specific fault issues and take appropriate action.
• Develop outstanding rapport with customers.

Skills

Good communication skills

Flexibility in approach to work

Ability to work effectively under pressure

Education

Recognised apprenticeship to NVQ level 3 or equivalent

Tools

IT software relevant to role

Job description

Mobile Heavy Plant Engineer - Bathgate

A vacancy has arisen based in Bathgate for a Field Service Engineer.

Your responsibilities as a Field Service Engineer

• Carry out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Diagnose specific fault issues and action appropriately.
• Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Ensure all service information is read, understood and filed.
• Correctly file all service manuals and that they are consistently updated.
• Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalates the appropriate action in relation to broken or damaged company equipment.
• Develops an effective working relationship with the support team at depot and can support others where required.
• Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
• Develops outstanding rapport and relationships with all customers.
• Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

The successful candidate will require the following

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
• Able to demonstrate previous experience in a similar role and / or industry
• Good communicator at all levels with a flexible approach to work
• Computer literate and able to demonstrate uses of IT relevant to role.
• Able to demonstrate ability to work effectively in a pressurised environment.

Our Offer

• The opportunity to work with the industry-leading manufacturer .
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development