Field Representative

Sol Recruitment Ltd; Glasgow; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK-based field services company is seeking an enthusiastic Field Representative to join its team in Glasgow. In this full-time role, you will conduct customer visits, perform safety assessments, and negotiate payment solutions. Ideal candidates are self-motivated and possess strong communication skills, with experience in customer service being desirable. This position offers a competitive salary, a company vehicle, and the flexibility to work remotely when needed.

Benefits

Competitive salary plus performance-based incentives

Company vehicle provided

Comprehensive training at the head office

Remote work flexibility

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in debt negotiation or collections is desirable but not essential.
• Self-motivated and capable of working independently is a must.
• Basic IT proficiency and report-writing skills required.
• Flexibility with working hours is important.

Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court for Rights of Entry Warrants.
• Liaise with engineers and locksmiths to oversee utility isolations.
• Maintain accurate and up-to-date records of all visits.
• Provide high-quality service and effective conflict resolution.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Customer service

Self-motivation

Job description

Field Representative-Glasgow
Salary £27,550 +commission and company vehicle

A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.

Key Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Requirements

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service (desirable but not essential).
• Self-motivated, proactive, and capable of working independently.
• Ability to work in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexibility with working hours.

Whats on Offer

• Competitive salary plus performance-based incentives.
• Company vehicle provided (including private use, with tracker).
• Comprehensive training at the head office.
• The chance to work remotely from home with allocated territory-based visits.

This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.

Apply today to become part of a dynamic and respected field service team