Field Representative

Sol Recruitment Ltd; East Midlands; On-site; GBP 28,000; Full time

Job summary

A leading UK-based field services company is seeking a motivated Field Representative in East Midlands. This role involves conducting meter inspections and engaging with customers to resolve account issues. Candidates should have strong communication skills and the ability to work independently. A competitive salary of £27,550 plus commission and a company vehicle are provided. Join a growing team focusing on the utilities sector.

Benefits

Competitive salary

Performance-based commission

Company vehicle

Qualifications

• Experience in debt negotiation, collections, or customer service is desirable.
• Must be self-motivated and proactive.
• Ability to manage deadlines and targets.

Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Maintain accurate records of all site visits.
• Provide high-quality service and effective conflict resolution.

Skills

Strong interpersonal and communication skills

Ability to work independently

Basic IT proficiency

Flexibility with working hours

Job description

Field Representative

Leicester

Salary £27,550 +commission and company vehicle

A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.

Key Responsibilities

• Conduct pre-disconnection visits and meter inspections.
• Perform customer vulnerability assessments and safety checks.
• Negotiate and facilitate payment solutions.
• Attend Magistrates Court to obtain and execute Rights of Entry Warrants.
• Oversee utility isolations and liaise with engineers and locksmiths.
• Ensure compliance with regulatory and industry standards.
• Maintain accurate and up-to-date records of all site visits.
• Provide high-quality service and effective conflict resolution.

Requirements

• Strong interpersonal and communication skills.
• Experience in debt negotiation, collections, or customer service (desirable but not essential).
• Self-motivated, proactive, and capable of working independently.
• Ability to work in a fast-paced environment with deadlines and targets.
• Basic IT proficiency and report-writing skills.
• Flexibility with working hours.

Whats on Offer

• Competitive salary plus performance-ba...