Field Meter Reader & Customer Service Advisor (24m FTC)

Yorkshire Water; Remote; GBP 25,000 - 32,000; Full time

Job summary

A prominent water utility company in North Yorkshire seeks a Metered Customer Service Advisor. This role involves recording water meter readings and investigating customer consumption patterns. Candidates should have excellent customer service skills, a valid driving license, and an ability to work independently outdoors. With a commitment to the environment and community service, this position offers a competitive salary and a benefits package. Apply today to contribute to delivering essential water services.

Benefits

Competitive salary

Annual bonus opportunity

Attractive pension scheme

Development opportunities

25 days annual leave plus bank holidays

Health cash plan scheme

Gym membership discounts

Qualifications

• Comfortable working outdoors in all weather conditions.
• Experience in customer service environments.
• Understanding of business plans and delivering outputs.

Responsibilities

• Accurately record water meter readings.
• Maintain meter reading rounds and location notes.
• Investigate consumption issues at customer premises.

Skills

Customer service experience

IT skills

Full Driving Licence

Manual handling

Ability to work independently

Job description

A prominent water utility company in North Yorkshire seeks a Metered Customer Service Advisor. This role involves recording water meter readings and investigating customer consumption patterns. Candidates should have excellent customer service skills, a valid driving license, and an ability to work independently outdoors. With a commitment to the environment and community service, this position offers a competitive salary and a benefits package. Apply today to contribute to delivering essential water services.