Field Engineer Planner

ZipRecruiter; Warwick; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A leading recruitment platform in Warwick is seeking a Field Engineer Planner to optimize daily schedules for a field engineer workforce. The role requires strong scheduling skills and the ability to manage priorities under pressure. Candidates with experience in planning systems and excellent communication skills will thrive in this hybrid position. Competitive salary and generous benefits are offered.

Benefits

Up to 25 days holiday + bank holidays

Pension and income protection schemes

Staff discounts

Qualifications

• Experience with scheduling/planning systems.
• Strong problem-solving and multitasking skills.
• Calm under pressure with a proactive attitude.

Responsibilities

• Maximize engineer utilization and reduce travel time.
• Manage same-day planning and job prioritization.
• Coordinate follow-up visits and parts ordering.
• Communicate effectively with internal teams and customers.
• Monitor job progress and resolve scheduling issues.

Skills

Scheduling/planning systems

Problem-solving

Multitasking

Excellent communication

PC skills (Word, Excel)

Job description

Job Description

Field Engineer Planner

Contract: Permanent

Hours: 40 per week

Location: Warwick (Hybrid)

Salary: £28,193

Shift Pattern: Rotating shifts

Shifts: Mon-Fri: 07:30-16:30, 08:00-17:00, 09:00-18:00, 10:00-19:00; Sat: 08:30-14:00 (1 in 3 rotation). Saturday shifts are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary: Responsible for optimizing daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities:

1. Maximize engineer utilization and reduce travel time.
2. Manage same-day planning and job prioritization.
3. Coordinate follow-up visits and parts ordering.
4. Communicate effectively with internal teams and customers.
5. Monitor job progress and resolve scheduling issues.
6. Adapt to daily challenges and ensure resource efficiency.

Candidate Requirements:

• Experience with scheduling/planning systems.
• Strong problem-solving and multitasking skills.
• Calm under pressure with a proactive attitude.
• Excellent communication and PC skills (Word, Excel).
• Focused on continuous improvement and team support.

Benefits:

• Competitive salary with incentives.
• Up to 25 days holiday + bank holidays.
• Option to buy extra holidays.
• Pension, income protection, and family leave schemes.
• Staff discounts and other perks.

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