Field Collections Specialist - Home Visits, Flexible Hours

The Midland; Lowestoft; On-site; GBP 27,000 - 36,000; Full time

Job summary

A financial services provider is recruiting a Field Collections Agent in Lowestoft. The role involves visiting customers at their homes to assist with payment options and financial guidance. Successful candidates will enjoy flexible hours within a supportive environment. The position offers an attractive salary with significant bonuses, a friendly working atmosphere, and various benefits including a fuel card and ongoing training. Applicants must have a full driving license and be comfortable using technology.

Benefits

31 days holiday

Fuel card for business use

Referral Bonus Scheme

Uncapped monthly bonuses

Comprehensive induction programme

Ongoing training and professional development

Qualifications

• Must hold a full UK driving licence and have access to a vehicle.
• Tech-savvy and comfortable working independently.
• Clear criminal record and no CCJs, IVAs, or bankruptcies in the last 6 years.

Responsibilities

• Visit customers to resolve outstanding arrears and discuss payment options.
• Handle accounts for both regulated and non-regulated clients.
• Accept payments and set up repayment plans.

Skills

Customer engagement

Empathy

Problem-solving

Time management

Tools

iPad

Job description

A financial services provider is recruiting a Field Collections Agent in Lowestoft. The role involves visiting customers at their homes to assist with payment options and financial guidance. Successful candidates will enjoy flexible hours within a supportive environment. The position offers an attractive salary with significant bonuses, a friendly working atmosphere, and various benefits including a fuel card and ongoing training. Applicants must have a full driving license and be comfortable using technology.