Field Care Supervisor

Remote Choice; Staines-upon-Thames; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A community care provider in the UK seeks a Field Care Supervisor to oversee care staff, ensure compliance with care standards, and support business growth. This role involves managing assessments, training new staff, and maintaining documentation. The ideal candidate has a comprehensive knowledge of the care sector and skills in team management and communication. This position may involve both office and field work, providing opportunities for mentorship and staff development.

Qualifications

• Experience in the care sector and care practices is required.
• Must comply with Data Protection requirements.
• Ability to manage and maintain documentation.

Responsibilities

• Manage assessments and training of care workers.
• Ensure high standards of care for all clients.
• Assist with recruitment and staff management.

Skills

Comprehensive knowledge within the care sector

Good communication skills

Ability to work as part of a team

ICT skills including Word and Excel

Education

Qualifications within Health and Social Care

Job description

To provide full support for the care staff in the community. You will be expected to be able to efficiently and effectively manage your time, often using your own initiative, ensuring that the company remains compliant with regards to supervisions, spot checks, competency assessments, reviews and assessments. Your working hours will involve care and will involve out of hours support. Your time will be split between the office and the field.

Reporting Relationship

Field Care Supervisor reports to Registered Manager and Director(s).

Requirements

Responsibilities

• To undertake a wide range of duties in support of the Registered Manager or Director(s) in a given work area, which will ensure that a high standard of care is received by all clients always.
• Manage an area/ team and support business growth.
• To complete assessments, reviews, spot checks, supervisions and competency assessments within the community.
• Act as a mentor to new care workers (support care workers to build their confidence).
• Complete monthly auditing on progress notes, complete mid-month medication audits.
• Inputting, maintaining and managing recording systems.
• To ensure quality is maintained and continuously improved throughout the organisation.
• Support with recruitment and selection, complete process, interviewing, paperwork etc.
• Support with staff training within the office and community, as well as identifying where there are training needs.
• Maintain professional relationships with care workers, clients, representatives and carers. As well as building relationships with professionals such as Social Workers. Provide support in the office when needed.
• Print key documents for staff and clients including, new employees' files, new client files, team handbooks & training folders, progress notes, MAR charts and other key documents.
• Report any concerns to the Registered Manager or Director(s) immediately.
• Manage files both client and care workers (paper and electronic) ensuring they're kept tidy, confidential, complete and up-to-date.
• To complete KPI's and set objectives.

Skills & Abilities

• Comprehensive knowledge within the care sector including previous experience.
• Comprehensive knowledge if care practices.
• A knowledge of and a commitment to equal opportunities.
• Basic knowledge of the English language.
• Good communication skills and people management skills.
• Completed qualifications within Health and Social Care.
• The ability to establish and maintain professional relationships.
• To be caring, patient and compassionate.
• Ability to work as part of a team but also be self‑motivated and work on own initiative.
• Be practical, methodical and flexible.
• ICT skills including Word, Excel, Email and general internet.

Data Protection

The post holder must always respect the confidentiality of information in line with the requirements of the Data Protection Act and the company's policies and procedures. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data on to authorised persons or organisations as instructed.

Health and Safety

As an employee of Avidity Care, the post holder has a duty under the Health and Safety at Work Act 1974, to:

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work; and Co‑operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures, not intentionally or recklessly interfere with, or misuse, anything provided in the Health, Safety or Welfare at Work.