Field-Based Customer Success Specialist — AgTech & Livestock

EyeBio; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global agricultural technology firm in the United Kingdom is seeking a Customer Success Specialist to support customers in utilizing livestock dairy technology solutions. This role includes onboarding, ongoing training, and product support to optimize customer experiences. Ideal candidates will have a strong background in customer-facing roles, particularly in agriculture, alongside excellent communication skills. Travel to customer sites is required 50% of the time, and candidates are encouraged to apply if they are passionate about helping customers thrive.

Qualifications

• Several years of customer-facing role experience, preferably in customer success or account management.
• Deep understanding and passion for the agriculture and dairy livestock industry.
• Excellent interpersonal and communication skills, and proficiency in English.

Responsibilities

• Develop a deep understanding of livestock dairy technology solutions.
• Help customers through the onboarding process to maximize product usage.
• Evaluate farm routines and recommend optimizations.

Skills

Account Management

Communication

Customer Success

Interpersonal Relationships

Livestock Management

Job description

A global agricultural technology firm in the United Kingdom is seeking a Customer Success Specialist to support customers in utilizing livestock dairy technology solutions. This role includes onboarding, ongoing training, and product support to optimize customer experiences. Ideal candidates will have a strong background in customer-facing roles, particularly in agriculture, alongside excellent communication skills. Travel to customer sites is required 50% of the time, and candidates are encouraged to apply if they are passionate about helping customers thrive.