Field-Based Customer Experience Evaluator

Serve First; Remote; GBP 60,000 - 80,000; Part time

Job summary

A customer service insights company in Greater London is seeking a Customer Experience Evaluator to assess service quality and provide feedback. This part-time role allows flexible working arrangements and involves visiting various businesses to evaluate customer interactions. Ideal candidates are observant and detail-oriented with strong communication skills. The position offers hourly pay of £20 to £35 plus potential commission per trip, making it great for individuals who enjoy variety in their daily activities.

Benefits

Flexible hours

Potential commission per trip

Qualifications

• Strong attention to detail is essential for evaluating service quality.
• Clear communication skills needed for reporting observations.
• Ability to follow detailed instructions for each evaluation.

Responsibilities

• Assess staff communication and customer interaction quality.
• Evaluate service speed and environment cleanliness.
• Submit accurate reports detailing experiences and feedback.

Skills

Attention to detail

Clear communication skills

Ability to follow instructions

Time management

Job description

A customer service insights company in Greater London is seeking a Customer Experience Evaluator to assess service quality and provide feedback. This part-time role allows flexible working arrangements and involves visiting various businesses to evaluate customer interactions. Ideal candidates are observant and detail-oriented with strong communication skills. The position offers hourly pay of £20 to £35 plus potential commission per trip, making it great for individuals who enjoy variety in their daily activities.