Field-Based Customer Care Technician – Yorkshire

Elvet Recruitment; York and North Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A national housing developer is seeking a Customer Care Technician to cover the East Yorkshire region, especially Scarborough and Bridlington. This full-time permanent role involves providing exceptional after-sales services and managing customer experiences after the legal completion of properties. Ideal candidates will have a joinery or painting & decorating background and a passion for customer service, alongside a UK Full Clean driving licence. The position offers standard working hours from Monday to Friday and includes a company van.

Benefits

Company van

Full-time permanent contract

Qualifications

• Passionate about providing a good customer service by ensuring all defects and maintenance works are carried out to a high standard.
• Experience in joinery or painting & decorating is ideal.
• UK Full Clean driving licence is required.

Responsibilities

• Field‑based Customer Care Technician covering the Yorkshire East region.
• Provide an efficient and effective after‑sales service by rectifying defects.
• Manage and improve the Customer Service experience.
• Perform varied daily duties as a multi-skilled technician.
• Adhere to Health, Safety and Sustainability standards.

Skills

Customer service excellence

Joinery or painting & decorating background

Multi-skilled technician

Full Clean driving licence

Job description

A national housing developer is seeking a Customer Care Technician to cover the East Yorkshire region, especially Scarborough and Bridlington. This full-time permanent role involves providing exceptional after-sales services and managing customer experiences after the legal completion of properties. Ideal candidates will have a joinery or painting & decorating background and a passion for customer service, alongside a UK Full Clean driving licence. The position offers standard working hours from Monday to Friday and includes a company van.