Family Hub Manager

Elementa Support Services Ltd; Kingswood; On-site; GBP 31,000 - 35,000; Full time

Job summary

A dedicated educational support organization in Kingswood is seeking a Family Hub Manager to oversee operations, providing support to students and families. The successful candidate will manage pastoral care initiatives and enhance community engagement while ensuring student wellbeing. Strong leadership and communication skills, along with experience in student support, are essential for this full-time position.

Benefits

Weekly pay

PAYE contract benefits

Training and support

Fair pay policy

Additional support services

Qualifications

• Proven experience in student support roles.
• Strong leadership and organisational skills.
• Excellent communication skills to build trust with families.
• Compassionate, approachable manner.
• Knowledge of safeguarding protocols.

Responsibilities

• Oversee Family Hub operations, supporting students and families.
• Lead pastoral care initiatives for student wellbeing.
• Encourage partnerships with families and local agencies.
• Implement policies related to pastoral support.
• Coordinate resources that support educational goals.
• Support staff with strategies for attendance and behaviour improvement.

Skills

Student support experience

Pastoral management

Leadership skills

Excellent communication

Compassionate approach

Knowledge of safeguarding protocols

Job description

Location: Kingswood, Bristol

Pay: £31,954 - £34,860 actual

Type: Long‑term until October 31st 2026

Hours: Full‑time

Start date: 5th Jan 2026

Elementa Support Services is working with a large academy school based in Kingswood, South Gloucestershire, to appoint a dedicated Family Hub Manager. This is a fantastic opportunity for a professional with experience in student support and a background in pastoral management, family support, or leadership in an education setting, to make a positive impact within a vibrant educational setting.

Role Overview

The successful candidate will oversee the Family Hub operations, providing essential support to students and their families, and working closely with staff to promote a nurturing, inclusive environment. This role is pivotal in supporting the academy’s vision to enhance student wellbeing and community engagement.

Key Responsibilities

• Manage and develop the Family Hub, ensuring it effectively meets the needs of students and families.
• Lead on pastoral care initiatives and take a proactive approach to supporting student wellbeing.
• Encourage strong partnerships with families, local agencies, and community stakeholders.
• Assist in implementing policies and procedures related to pastoral support and family engagement.
• Coordinate resources and support services that complement the academy’s broader educational goals.
• Support staff with strategies to improve student attendance, behaviour, and social‑emotional development.

Candidate Profile

• Proven experience in student support roles.
• Previous experience in a pastoral management or lead role, demonstrating strong leadership and organisational skills.
• Excellent communication skills, able to build trust with families and community partners.
• A compassionate, approachable manner with a clear understanding of pastoral and family support.
• Knowledge of safeguarding and compliance protocols pertinent to working with children and families.

Contract & recruitment information

Elementa is the recruiting partner; therefore applicants being considered for the role after pre‑screening will be required to complete the registration process for Elementa. This includes full vetting & background checks and application for an Enhanced DBS Disclosure (which may be chargeable @£64.20) unless you have a current Enhanced DBS subscribed to the update service.

If you have the relevant skills and experience necessary for this role then please apply with your full up‑to‑date CV.

ELEMENTA CANDIDATE COMMITMENT:

• Weekly pay – no waiting for monthly payroll cut‑off dates; Elementa pays one week in lieu.
• PAYE contract – unless a candidate specifically requests it, all candidates are paid via PAYE giving them the protections and payment structure of a traditional employer:employee relationship.
• Training & Support – a broad range of free or heavily discounted training available including Safeguarding, Behaviour, Team Teach, SEND, Makaton and Thrive. Regular welfare contact and support from a dedicated candidate manager.
• Fair pay policy – our candidates are paid to scale; where a variation on this may be required, a written agreement will be provided ahead of the position.
• Additional services to support our staff – we have a network of partners who offer support services to our candidates … tax returns, accountancy, legal and more.

For more information click apply now below or contact us via phone or email. All applicants will be promptly responded to.