Facilities Soft Services & Compliance Coordinator

Manchester Arndale; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Greater London is seeking a Soft Services Manager to oversee contracted cleaning services. Responsibilities include managing audits, responding to service requests, and ensuring compliance with health and safety standards. The ideal candidate possesses strong communication, customer service, and IT skills. This position offers an initial 3-month contract, with flexibility in hours to accommodate work demands.

Qualifications

• Well presented with excellent communication skills.
• Preferable knowledge of industry cleaning techniques.
• Able to demonstrate good understanding of IT skills.

Responsibilities

• Manage OCS sub-contracted services at UKHSA.
• Complete weekly and monthly audits of services delivered.
• Respond to service requests raised by UKHSA staff.

Skills

Excellent communication skills

Customer service skills

IT skills

Job description

A leading facilities management company in Greater London is seeking a Soft Services Manager to oversee contracted cleaning services. Responsibilities include managing audits, responding to service requests, and ensuring compliance with health and safety standards. The ideal candidate possesses strong communication, customer service, and IT skills. This position offers an initial 3-month contract, with flexibility in hours to accommodate work demands.