Facilities Coordinator

Yondr Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading solutions provider in real estate and technology seeks a dedicated professional to manage client interactions and oversee service operations. Responsibilities include administration, report generation, contract management, and support for project delivery. The ideal candidate possesses strong planning and communication skills, attention to detail, and a background in construction environments. Fluent English is essential. This role promises a dynamic work experience in a growing company.

Qualifications

• Proven planning and process management skills are essential.
• Attention to detail and accuracy in all tasks is crucial.
• Must communicate articulately, positively and effectively.

Responsibilities

• Manage service desk and client interface during office hours.
• Handle client requests and ensure proper feedback.
• Create and maintain operation reports for the team.
• Oversee contract management and onboarding vendors.
• Support project delivery and manage badge access for site staff.

Skills

Planning and process management

Attention to detail

Effective communication

Microsoft Office knowledge

Experience in construction site environment

Fluency in English

Job description

Overview

Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow’s needs today. But we can’t do it without you.

We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial.

All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr\'s core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

Responsibilities

• Managing service desk / client interface during office hours
• Ensure client requests are followed up and client receives proper feedback on all requests and raises actions if needed
• Creating / maintaining reports for the operations team on site
• Financial administration from site (raising PO’s and adding receipts)
• Contract management (onboarding vendors / keep admin part up to date)
• Support the site projects team with project delivery, creating work proposals, scope of works and project documentation and control
• Manage badge access / onboarding and offboarding of new site staff
• Support standard services on site
• Support site critical services and functions
• Support the team to work on client systems and be the first point of contact for IT issues
• Support and ensure proper document management system is maintained
• Manage team overtime and payroll processing
• Waste Management
• Carry Out HSE observations
• Oversee soft services and conduct monthly inspections and reviews
• Process client tenant order forms and manage end-to-end purchase order and invoice administration
• Manage day-to-day office operations to ensure smooth functionality
• Adhoc support as required

Qualifications

• Proven planning and process management skills
• Attention to detail and accuracy
• Must be able to communicate articulately, positively and effectively
• Good knowledge of Microsoft Office
• Experience of working on a construction site environment (in a similar role) is a preference
• Fluent in English (written and verbal)

Yondr Group has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to 365 days thereafter. *