F&B Supervisor - Lead Guest Experience & Upsell

The QHotels Collection; Egypt; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK hotel chain is seeking a vibrant supervisory team leader to enhance the guest experience at their Sutton Scotney property. You'll lead your team to deliver high standards of service, ensuring they are trained to upsell effectively. Excellent knowledge of wines, team motivation, and prior experience in hospitality are essential. The role offers benefits including health club membership and various learning opportunities.

Benefits

Free health club membership

Discounts across the hotel chain

Support with training and professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Experience in a supervisory role in hospitality.
• Ability to work in a high-quality service-oriented operation.
• Good knowledge of wines and spirits.

Responsibilities

• Supervise and lead your team to deliver high standards.
• Drive revenue by ensuring correct training for upselling.
• Explain promotions to guests.

Skills

Previous experience in a supervisory role

Knowledge of wines and spirits

Team motivation

Service-oriented operation

Job description

A leading UK hotel chain is seeking a vibrant supervisory team leader to enhance the guest experience at their Sutton Scotney property. You'll lead your team to deliver high standards of service, ensuring they are trained to upsell effectively. Excellent knowledge of wines, team motivation, and prior experience in hospitality are essential. The role offers benefits including health club membership and various learning opportunities.