F&B Supervisor - Boutique & Café

The Hongkong and Shanghai Hotels, Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in Greater London is seeking an experienced F&B Supervisor for its Peninsula Boutique & Café. The role involves supervising the team, maintaining high standards of service, and innovating the beverage offerings to ensure quality and luxury. Ideal candidates have a proven track record in luxury food retail and experience in a fast-paced coffee environment. Join a prestigious establishment with a focus on excellence and team development.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Proven track record in a similar position within a Luxury Food Retail environment.
• Minimum of 2 years experience in a high volume, fast-paced coffee environment.
• Experience in overseeing and training a team is preferred.

Responsibilities

• Supervise team in all activities related to the Peninsula Boutique & Café.
• Ensure HACCP standards are followed and equipment condition is maintained.
• Provide in-depth induction training for the team.
• Establish positive interactions with guests and colleagues.

Skills

Communication skills

Team leadership

Customer service

HACCP knowledge

Job description

The Peninsula London is delighted to announce that we are seeking a F&B Supervisor to work within our Peninsula Boutique & Café, responsible for supervising the team in relation to all activities, which include preparation tasks, training and stock management as per our standards. This role reports to the Assistant Boutique & Cafe Manager. The Peninsula Boutique & Café is a signature offering from the company, for fast paced food on the go without compromising on luxury and quality. This experienced position will have the knowledge and passion for coffee-based drinks, will be instrumental in the service delivery required. Offering high levels of service whilst overseeing a team, this role will ensure that their contribution translates into a special experience.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Constantly innovate the hot beverage and retail offering to ensure a market leading series of products.
• Ensure all colleagues actively follow the HACCP standards and maintain the condition of all equipment and facilities of The Peninsula Boutique & Cafe.
• Ensuring that the team receives an in-depth induction program in line with defined guidelines and maintains a high level of understanding and awareness of the Peninsula Principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.

General requirements

• Proven track record of a similar position within a Luxury Food Retail environment.
• 2 year or more working within a high volume and fast-paced coffee environment are essential. Experience in overseeing and training a team preferred.
• Relevant training by a coffee-based business.
• Focused, friendly and positive with a flexible approach. Ability to work under pressure.

We look forward to welcoming you to the Peninsula family and receiving your resume.