F&B Supervisor - Boutique & Café

The Hongkong and Shanghai Hotels, Limited; City of Westminster; On-site; GBP 28,000 - 35,000; Full time

Job summary

A luxury hospitality company in City of Westminster is seeking an experienced F&B Supervisor for its Peninsula Boutique & Cafe. The role involves supervising a team to ensure high standards of service and innovation in hot beverage offerings while maintaining HACCP protocols. Candidates should have at least 2 years of experience in a fast-paced coffee environment and a positive, flexible approach under pressure. This position offers a unique opportunity to create special experiences for guests.

Qualifications

• Minimum 2 years in a fast-paced coffee environment.
• Experience in training and overseeing a team preferred.
• Ability to work well under pressure in a luxury environment.

Responsibilities

• Innovate the hot beverage offerings.
• Ensure HACCP standards are followed.
• Conduct thorough induction programs for new team members.
• Maintain positive guest and colleague interactions.

Skills

Team supervision

HACCP standards

Coffee-based drinks knowledge

Positive communication

Job description

Job Overview

The Peninsula London is delighted to announce that we are seeking a F&B Supervisor to work within our Peninsula Boutique & Café, responsible for supervising the team in relation to all activities, which include preparation tasks, training and stock management as per our standards. This role reports to the Assistant Boutique & Cafe Manager. The Peninsula Boutique & Café is a signature offering from the company, for fast paced food on the go without compromising on luxury and quality. This experienced position will have the knowledge and passion for coffee-based drinks, will be instrumental in the service delivery required. Offering high levels of service whilst overseeing a team, this role will ensure that their contribution translates into a special experience.,

Responsibilities

• Constantly innovate the hot beverage and retail offering to ensure a market leading series of products.
• Ensure all colleagues actively follow the HACCP standards and maintain the condition of all equipment and facilities of The Peninsula Boutique & Cafe.
• Ensuring that the team receives an in-depth induction program in line with defined guidelines and maintains a high level of understanding and awareness of the Peninsula Principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.
• Proven track record of a similar position within a Luxury Food Retail environment.

Qualifications

• 2 year or more working within a high volume and fast paced coffee environment are essential. Experience in overseeing and training a team preferred.
• Relevant training by a coffee-based business.
• Focused, friendly and positive with a flexible approach. Ability to work under pressure.