F&B Co-ordinator -Front of House (Thinktank)

Birmingham Museums Trust; Birmingham; On-site; GBP 26,000; Full time

Job summary

A cultural institution in Birmingham is seeking a Food & Beverage Co-ordinator for its Signal Box Cafe. The role involves overseeing daily operations and ensuring that customer service standards are met while managing a small team. Candidates should have experience in cash handling and ideally some management experience in a similar food and beverage setting. Full training in food safety will be provided. This is a permanent position with regular hours Wednesday to Sunday.

Qualifications

• Experience in cash handling and managing a small team.
• Previous experience in a food and beverage environment is ideal.
• Full training for Food Safety and Allergens will be provided.

Responsibilities

• Oversee daily operations of the Signal Box Cafe.
• Ensure all due diligence practices are met.
• Provide excellent customer service with a small team.

Skills

Cash handling experience

Team management experience

Attention to detail

Organisational skills

Education

Food Safety Level 2

Food Allergen training

Job description

Job Advert

Permanent / Full Time
Hours: 37 Hours Per Week (Primarily Wednesday - Sunday)
Salary: £25,714 per annum
Location: Thinktank Birmingham Science Museum

We are looking for a Food & Beverage Co-ordinator (Front of House) to join our team based at Thinktank (plus other BMT sites when required). You will oversee the daily operations of the Signal Box Cafe at Thinktank, with the support of the F&B Manager. You will be making sure all due diligence practices and procedures are met continually as well as working closely with the F&B Co-ordinator (Kitchen / Chef) ensuring the cafe is successful and runs like clockwork! As the F&B co-ordinator for the Front of House you will oversee a small team of F&B Assistants to make sure that the very best customer service is provided at all times. You'll also be friendly and keen to roll up your sleeves and get stuck into whatever tasks you are set, no matter what the day holds.

To succeed in this role we are looking for the following:

• Cash handling experience
• Previous experience within a similar environment
• Ideally someone who has managed a small team previously
• Food Safety Level 2 and Food Allergen training preferable – however full training will be given
• Have a great eye for detail and is an excellent organised individual.

Please note the site named is likely to be your most regular place of work, however you may be required to work at other BMT sites from time to time as the business requires. This is a permanent role working Wednesday to Sunday. If you feel like you have the right skills and experience for this role, then please apply!

Important Information

Please read through the job description before applying. When completing your online application form, you must ensure all parts of the form are completed in full. You will need to clearly demonstrate clear examples of your experience and skills where asked and in your supporting statement. You will also need to tell us why you believe you are a suitable candidate. (CV's are not accepted). However, if you have any additional access needs, please do get in touch with the recruitment team and we will endeavour to support you with alternative application processes.

Interviews will be taking place at the end of January with a panel that will include Noor Miah (Food & Beverage Manager). In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need.

We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced. Any offer of employment will be subject to pre-employment checks being carried out.

Close date for applications is 17th January 2026. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

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