F&B ASSISTANT

Leonardo Hotels UK & Ireland; Middlesbrough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Middlesbrough is seeking a Food and Beverage Assistant. In this vibrant role, you will deliver first-class hospitality, ensuring guests have a memorable experience. Ideal candidates will be energetic and confident in communicating with guests. The position offers regular training and various employee benefits, making it a rewarding opportunity in the hospitality sector.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral bonus

Access to Pension Scheme

Ongoing job training

Access to events and celebrations

Qualifications

• Ability to ensure a great guest experience.
• Excellent interpersonal skills to build rapport with guests.
• Willingness to share positive energy and be a team player.

Responsibilities

• Work as part of a vibrant team to deliver hospitality.
• Ensure guests have a memorable experience in the restaurant and bar.
• Engage confidently with guests and team members.

Skills

Positive energy

Can-do attitude

Confidence in communication

Job description

Overview

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• Regular events and celebrations including Thank You Week and our Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Requirements / What you’ll do

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

About Leonardo Hotels

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993. With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. We recruit our operations team members for personality – it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.

At Leonardo Hotels each team member is valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer employee benefits, including large discounts on overnight stays and performance-based rewards via our Leo Points system.

About Leonardo Hotel Middlesbrough

A 7-minute walk from Middlesbrough Institute of Modern Art, this modern hotel is also 1.1 km from Riverside Stadium. The relaxed rooms feature free Wi-Fi and flat-screen TVs, plus desks and tea and coffee making facilities. Upscale rooms add contemporary decor and air-conditioning; some have sitting areas. The hotel features a stylish bistro and a casual bar. Additional amenities include a fitness centre, a spa, an indoor pool and a whirlpool tub. Meeting rooms are available, and parking is available for a fee.