Eyewear & Hearing Care Sales Specialist

M&S Opticians; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retail company in Cardiff is looking for a Sales Advisor to deliver high-quality eye and hearing care services. The role includes promoting services, maintaining customer records, and assisting customers with eyewear selection. Ideal candidates will have strong customer service and retail experience, with the ability to thrive in a fast-paced environment. The position offers opportunities for growth and development within the company.

Qualifications

• Strong background in retail, customer service, or sales.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organisational abilities.
• Ability to multitask and thrive in a fast-paced setting.
• Commercial awareness to maximise sales opportunities.

Responsibilities

• Promote optical and hearing services to drive appointments.
• Maintain accurate customer records and manage stock levels.
• Provide outstanding customer service and handle enquiries professionally.
• Assist patients in selecting frames and lenses.
• Conduct preliminary pre-tests and measurements.

Skills

Customer service

Retail sales

Communication skills

Detail-oriented

Multitasking

Job description

A leading optical retail company in Cardiff is looking for a Sales Advisor to deliver high-quality eye and hearing care services. The role includes promoting services, maintaining customer records, and assisting customers with eyewear selection. Ideal candidates will have strong customer service and retail experience, with the ability to thrive in a fast-paced environment. The position offers opportunities for growth and development within the company.