Eyewear & Hearing Care Sales Advisor

M&S Opticians; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optical retail company in Bath is seeking a Sales Advisor to deliver high-quality eye and hearing care services. You will manage customer records, optimize sales opportunities, and provide exceptional service. The role requires excellent communication skills and a strong retail background, ideally with optical experience. This is an opportunity to make a meaningful impact on customers' lives while working in a fast-paced environment.

Qualifications

• Strong background in retail, customer service, or sales.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organisational abilities.
• Ability to multitask and thrive in a fast-paced setting.
• Commercial awareness and ability to maximise sales opportunities.
• Previous optical or healthcare experience preferred but not required.

Responsibilities

• Promote optical and hearing services within the store to drive appointments.
• Maintain accurate customer records and manage stock levels.
• Provide outstanding customer service and handle enquiries professionally.
• Assist patients in selecting frames and lenses suited to their needs and lifestyle.
• Perform basic adjustments and repairs.
• Schedule and confirm patient appointments.
• Support the fitting and dispensing of contact lenses.
• Conduct preliminary pre-tests and measurements.
• Work towards achieving store sales targets.
• Support marketing initiatives and special events.

Skills

Retail background

Customer service

Excellent communication skills

Organisational abilities

Ability to multitask

Job description

A leading optical retail company in Bath is seeking a Sales Advisor to deliver high-quality eye and hearing care services. You will manage customer records, optimize sales opportunities, and provide exceptional service. The role requires excellent communication skills and a strong retail background, ideally with optical experience. This is an opportunity to make a meaningful impact on customers' lives while working in a fast-paced environment.