Eyewear Consultant — Eye-Tests, Fittings & Aftercare

Boots Opticians; Sefton; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading optical retailer in Sefton is seeking a Retail Assistant to provide excellent customer service within the store. You will engage with customers, assist with eye-tests, and support the ordering of eyewear. Training is provided through an industry-leading program. Ideal candidates possess a passion for customer care and a desire to learn, with previous retail experience as a plus. This position offers a discretionary quarterly bonus and various employee benefits, fostering personal and professional growth.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Strong interpersonal skills for customer interactions.
• Ability to learn about eyewear products and services.

Responsibilities

• Ordering, dispensing, and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retailer in Sefton is seeking a Retail Assistant to provide excellent customer service within the store. You will engage with customers, assist with eye-tests, and support the ordering of eyewear. Training is provided through an industry-leading program. Ideal candidates possess a passion for customer care and a desire to learn, with previous retail experience as a plus. This position offers a discretionary quarterly bonus and various employee benefits, fostering personal and professional growth.