Eye Care Retail Assistant — Training, Discounts & Growth

Boots; Llandudno; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer is looking for a Retail Assistant to join their team in Llandudno. In this customer-facing role, you will engage with customers, support eye tests, and maintain shop floor standards. The ideal candidate will have a passion for customer care and a desire to learn, with opportunities for training through the 'Step Into Optics' program. A retail or clinical background is advantageous. The role offers several employee benefits, including bonuses and career development opportunities.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Build relationships with customers to understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading health and beauty retailer is looking for a Retail Assistant to join their team in Llandudno. In this customer-facing role, you will engage with customers, support eye tests, and maintain shop floor standards. The ideal candidate will have a passion for customer care and a desire to learn, with opportunities for training through the 'Step Into Optics' program. A retail or clinical background is advantageous. The role offers several employee benefits, including bonuses and career development opportunities.