Extra Care Scheme Team Leader

Cera Care; Okehampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading care organization in Okehampton seeks an Extra Care Scheme Team Leader to oversee care staff and ensure quality care delivery for service users. Responsibilities include care plan management, monitoring compliance with health standards, and providing direct support in emergencies. Ideal candidates will have a Level 3 Health and Social Care qualification and experience supporting users with additional needs. Competitive benefits and a supportive environment are offered.

Benefits

Opportunity for extra income through referral scheme

Innovative software and operational support

Carer-first approach

Qualifications

• Experience conducting Client Introductory visits.
• Ideally hold the RQF Diploma level 3 Health and Social Care.
• Experience working with Service Users who have additional support needs.

Responsibilities

• Produce and review care plans for service users.
• Monitor care delivery to meet the required standards.
• Provide direct care in emergencies to meet service user needs.
• Liaise with health services regarding medication administration.
• Ensure compliance with Equal Opportunities and Health and Safety policies.

Skills

Client Introductory visits

Monitoring care delivery

Team leadership

Health and safety compliance

Communication with professionals

Rota planning

Education

RQF Diploma level 3 Health and Social Care

Job description

Overview

Reporting to the Branch Manager, the Extra Care Scheme Team Leader is responsible for the Care staff. Under the guidance of the Manager, the Extra Care Scheme Team Leader is responsible for ensuring the welfare of all service users. You will promote the independence, security and wellbeing of service users.

Responsibilities

• Produce and review care plans for all service users in accordance with the associations care and planning procedures.
• Monitor the delivery of care to ensure that it is delivered to an acceptable standard which satisfies the requirements of the Social Care inspection.
• Monitor the work of care and to ensure that care plans are regularly updated and accurate records are maintained.
• To provide, in an emergency, direct care and support to service users where appropriate, to ensure that they receive the right package of care and support which meets their identified needs.
• Assisting the service user to access specialist care where appropriate, e.g: nursing or healthcare.
• Encourage and assist service users to daytime activities, including day care, leisure, cultural, spiritual, recreational and social activities that will enhance their quality of life.
• Liaise closely and effectively with all relevant professionals, care workers, families and advocates involved in providing service user care.
• Liaise with health services in administering, recording and supervising medication in accordance with our policies and procedures.
• Ensure that all manual handling and risk assessments are completed in accordance with Cera Care policies and procedures for all service users.
• Carry out all duties in compliance with Equal Opportunities and Health and Safety policies.
• Attend one to one supervision meetings, annual appraisals, staff meetings and training when required.
• Work effectively as a Team Leader to promote and encourage independence amongst the tenants at all times. This will include being the designated contact for the OOH teams during evening / weekends and supporting all aspects of care delivery.
• Knowledge of rota planning ensuring adequate staff on duty with correct skill mix and fair allocation of off duty/annual leave.
• Experience conducting Client Introductory visits.
• Ideally hold the RQF Diploma level 3 Health and Social Care.
• Experience of working with Service Users who have additional support needs.

About Cera and Benefits

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

Opportunity for extra income our Care Friends referral scheme (up to £500 per referral).

Cera promotes a carer-first approach. Our frontline staff are the most important part of the Cera family. You will join a visionary organisation on the tipping point of transformation and have the opportunity to form part of our larger mission to change the face of social care. Your branch will be equipped with innovative software and you will have the opportunity to lean on our wider organisation for the most progressive and personable operational support.

Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we\'re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources.