Export & Logistics Coordinator

Assa Abloy Group; North East; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global access solutions leader in County Durham seeks an Export & Logistics Coordinator to manage export operations, ensuring compliance and customer service excellence in international shipping. The role requires experience in logistics, attention to detail, and strong communication skills. Benefits include career development opportunities, competitive salary, and varied perks like a pension scheme and well-being programs.

Benefits

Competitive salary

Career development opportunities

Attractive company pension

Well-being program

Qualifications

• Experience in logistics or international trade.
• Knowledge of international shipping documentation and customs processes.
• Ability to work independently with a proactive approach to problem-solving.

Responsibilities

• Manage all aspects of the export process from documentation to shipment coordination.
• Deliver customer service excellence and ensure regulatory compliance.
• Oversee international shipments and prepare accurate export documentation.

Skills

Customer service excellence

Strong attention to detail

Freight coordination

Organisational skills

Time-management

Communication skills

Tools

Microsoft Office

ERP/CRM systems

Job description

Overview

Can you bring your Export and Logistics skills to our Sales & Commercial team based in County Durham, UK, where you can enjoy a collaborative culture that empowers you to build a career you can be proud of.

What would you do as our Export & Logistics Coordinator?

As our Export & Logistics Coordinator you will play a critical role in supporting our international operations. A key focus will be on managing all aspects of the export process, including documentation, shipment coordination, customs compliance, and communication with customers and logistics partners. You’ll also work closely with internal teams such as planning & production, as your part in the customer service team to ensure on-time, accurate delivery of goods worldwide.

This is an excellent opportunity for someone with customer service excellence, strong attention to detail, experience in logistics or international trade, and a passion for smooth operational delivery in a fast-paced environment.

You would also:

• Deliver customer service excellence by meeting logistics/export expectations and ensuring regulatory compliance.
• Identify and implement efficiency improvements and cost savings in shipping and warehousing operations.
• Manage export order entry, confirmations and maintain clear communication on product availability and shipping timelines.
• Coordinate with internal teams to align dispatch, delivery and production schedules as well as resolving customer inquiries professionally.
• Oversee international shipments, prepare accurate export documentation and liaise with logistics partners for timely delivery.

The skills and experience you need

We are looking for someone who:

• Is experienced in export, logistics, or supply chain roles, ideally within manufacturing or export-focused environments.
• Has a strong knowledge of international shipping documentation, export compliance, Incoterms, and customs processes.
• Is skilled in freight coordination, record-keeping, and maintaining structured documentation.
• Has excellent organisational, time-management, communication, and interpersonal skills.
• Is proficient in Microsoft Office, ERP/CRM systems, and able to work independently with a proactive approach to problem-solving.

What we offer

We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary and incentive schemes.
• Variety of benefits including Holiday Flex, Cycle 2 Work, attractive company pension, discount portal, recognition scheme and wellbeing program… to name just a few!

Application notes

We review applications regularly, so don’t wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Nadia Aslam, Recruitment Business Partner at [e-mail].

Let’s create a safer and more open world - together! To find out more about us, visit www.assaabloy.com

Who will I be working with

PC Henderson is a market leader in sliding and folding door hardware solutions. With a strong heritage and reputation for excellence, we are seeking a highly organised and customer-focused Export & Logistics Coordinator to support the efficient international movement of goods, ensuring compliance with export regulations and delivering customer service excellence.

Established in 1921, PC Henderson has been creating the highest quality sliding and folding door hardware for over 100 years. Our products can be seen in a wide variety of residential, commercial and industrial applications across the world.

Based in County Durham, UK, our manufacturing plant is one of the most advanced of its kind, constantly achieving strict ISO9001 quality standards. We also have offices in Ireland, the Netherlands and China along with an extensive network of distributors and representatives across the globe – exporting to over 70 countries worldwide.

PC Henderson is part of the ASSA ABLOY group, the global leader in access solutions.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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