Executive Assistant

QBE Europe; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading international insurer is seeking an Executive Assistant to provide high-level administrative support to senior management in either London or Manchester. Responsibilities include organising meetings and travel, maintaining filing systems, and managing correspondence. The ideal candidate has extensive experience as a Personal Assistant, strong communication skills, and proficiency in Office applications. This role offers flexible working options, 30 days of holiday, and a pension plan with employer contributions.

Benefits

30 days holiday a year plus the option to buy additional days.

Flexible working options.

10% employer contribution to pension plan.

Qualifications

• Extensive PA/EA experience supporting Senior Leaders.
• Excellent communication and stakeholder management skills.
• Ability to develop good working relationships with colleagues.

Responsibilities

• Provide high-level secretarial support to senior management.
• Organise internal and external meetings and travel itineraries.
• Maintain departmental filing systems for easy information access.

Skills

Business Management

Communication

Critical Thinking

Customer Service

Demand Management

Financial Management

High Accuracy

Intentional collaboration

Legal Administrative Support

Managing performance

Meeting Management

Prioritization

Risk Management

Stakeholder Management

Travel Planning

Tools

Word

Excel

PowerPoint

Teams

Outlook

Job description

Primary Details Time Type: Full time, Worker Type: Employee.

Location: London or Manchester. Type: Permanent, full time. Happy to talk flexible working.

Executive Assistant

QBE Europe are recruiting an Executive assistant to support the Group Head of Technology Strategy & Architecture and Group Head of Enterprise Platforms and Strategic Programme Director on a permanent basis in either our London or Manchester office.

Th is role is to provide high-level secretarial and administrative support to senior management, directors, and their teams, ensuring smooth operations and effective communication within the organisation.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we ’ re big enough for your ambitions, yet small enough for you to make a real impact. It ’ s an exciting time. We ’ re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you ’ ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Demonstrate awareness of the annual departmental business plan to ensure alignment with work activities and support its achievement.
• Assist in organising and prioritising the workload of the Senior Leader and effectively manage stakeholder expectations.
• Organise internal and external meetings, book venues, and make arrangements for equipment and catering to ensure successful meeting outcomes.
• Maintain departmental filing systems to ensure information is up-to-date, consistent, and easily accessible.
• Assist the Senior Leader in dealing with administrative aspects of highly confidential matters sensitively and in line with best practice.
• Organise travel itineraries for the Senior Leader in line with requirements and company policies.
• Distribute incoming posts promptly to ensure timely correspondence forwarding.
• Liaise with external and internal contacts to ascertain needs and ensure effective communication processes.
• Screen, prioritise, and annotate incoming information and communications, triaging, redirecting or referring as appropriate.
• Support the Senior Leader in managing and responding to approval requests, ensuring alignment with internal policies.

About you

• Extensive PA/EA experience support Senior Leaders.
• Excellent Word, Excel, PowerPoint, Teams and Outlook Skills.
• Previous experience as a Personal Assistant.
• Excellent Communication and Stakeholder management skills.
• The ability to develop good working relationships with colleagues and work effectively as part of a team.
• Be pro‑active and able to work on own initiative.
• Excellent organisation skills and a good level of accuracy.

Benefits

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part‑time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5‑Star Cyber Insurer

To learn more about our achievements, click here.

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Skills: Business Management, Communication, Critical Thinking, Customer Service, Demand Management, Financial Management, High Accuracy, Intentional collaboration, Legal Administrative Support, Managing performance, Meeting Management, Prioritization, Risk Management, Stakeholder Management, Travel Planning.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.