Events Executive

Bournemouth Highcliff Marriott Hotel; Bournemouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel in Bournemouth seeks a dedicated individual for a sales support role. You will prepare proposals, maximize revenue, and enhance customer service while being part of a dynamic team. Ideal candidates have a high school diploma and at least 1 year of customer service experience. Join us for a rewarding career with excellent perks and opportunities.

Benefits

Generous Bonus Scheme

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Prepare sales-related documents, including proposals.
• Use sales techniques to maximize revenue.
• Promote awareness of brand image internally and externally.

Skills

Customer Service

Sales techniques

Communication

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\'s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Generous Bonus Scheme: Paid Quarterly
• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott\'s global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities

• Prepare sales-related documents, including proposals, contracts and banquet event orders
• Put together information packages, brochures and other promotional materials
• Use sales techniques to maximise revenue while maintaining existing guest loyalty
• Promote awareness of our brand image internally and externally
• Be a point of contact for clients and guests, responding to questions about hotel facilities and services
• Perform general office duties to support Sales & Marketing

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.

With this role you will be working 40 hours per week over 5 days, predominately Monday – Friday day shifts although there may be the need to cover weekends or evenings for show rounds or to welcome your clients for their event, after all you wouldn\'t miss out seeing the smile on their face after all of your planning.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!