Events Assistant

Arthrex UK; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading medical device company in the UK is seeking an Event Coordinator to plan and implement various internal and external events within the Medical Sector. The role emphasizes managing a high volume of workshops and congresses, requiring strong organizational and communication skills. Candidates should possess a relevant degree, experience in clinical settings, and excellent customer service abilities. Benefits include a competitive salary, annual leave, private medical insurance, and gym discounts.

Benefits

Competitive salary

Commission package

25 days annual leave

Private Medical Insurance

Gym Discounts

Job-specific training

Qualifications

• Degree in sports medicine or other relevant science degree.
• Experience in a clinical/theatre role, ideally focusing on Orthopaedics.
• Previous sales experience within a medical or health care setting.
• Good handling of MS Office applications and event management software.
• Ability to manage multiple events simultaneously within deadlines.

Responsibilities

• Co-ordinate a high volume of individual events.
• Work closely with internal teams for bookings and agendas.
• Arrange travel and accommodation for staff and guests.
• Manage event registrations using event management software.
• Support with post-event analysis and feedback reports.

Skills

Event planning and coordination

Customer service

Communication skills

Organizational skills

Attention to detail

Ability to work under pressure

Education

Relevant degree (sports medicine, human biology)

Higher level educational achievement in hospitality or event management

Tools

Event management software

Microsoft Dynamics 365

MS Office applications

Job description

Your role will be responsible for the planning and implementation of internal and external events within the Medical Sector, with a particular focus on supporting the coordination and delivery of over 200 UK Arthrolab workshops (bespoke customer training events), up to 50 overseas bookings in sister labs across EMEA, and approximately 150 external congresses of varying size nationally.

Responsibilities

• Co-ordinate a high volume of individual events
• Efficient use of our in-house event management software and excellent adherence to quality and process.
• Work closely with our internal sales teams, medical education and events teams in the co-ordination of bookings and event agendas.
• Arrange travel and accommodation for internal staff and external guests (as appropriate) in conjunction with the company policy and guidelines.
• Manage event registrations, booking invitations and meeting room bookings using the company-specific event management software.
• Provide internal and external event communication (where applicable).
• Provide feedback and budget reports as requested.
• Provide Reception, office and event support as required.
• Support the pre-event logistics as required, including but not limited to: registration forms, completion of paperwork, H&S, risk assessment and all other compliance documents, budget creation and forecasting, signage, badge creation, ordering collateral and promotional items, travel and accommodation coordination and on-site activities.
• Support with post-event analysis, including feedback reports.

Qualifications

• Degree in sports medicine or other relevant science degree e.g. human biology, biomedical science, physiotherapy etc.
• Experience in a clinical/theatre role, ideally focusing on Orthopaedics.
• Previous sales experience, preferably within a medical or health care setting.
• Ability to manage relationships with professionals and theatre staff.
• Good handling of MS Office applications; Microsoft Dynamics 365 an advantage.
• Ability to work on multiple events simultaneously and within deadlines.
• Self-sufficient, well-organised, and reliable working methods.
• Excellent communicative skills, motivation, and team spirit.
• Talent for administration and attention to detail.
• Customer Service.
• Higher level educational achievement within preferred areas such as hospitality, event management or similar.
• Relevant work experience within fast-paced events venue.
• Knowledge of medical compliance requirements an advantage.
• Previous use of an event management software system or general experience of working with event software.

Desired Requirements

• In-house events venue or hospitality sector experience.
• Passion for customer service and event co-ordination.
• An understanding of marketing and promotional techniques.

Arthrex is a fast-growing Medical Device company in the Healthcare sector, specialising in the world of Sports Medicine but busy disrupting multiple other areas, including Extremities & Trauma, Biologics and Theatre Capital.

Full-time Monday to Friday (40 hours /week), some weekend work on occasion. Regular regional travel throughout the UK as and when needed.

Compensation and benefits: Competitive salary and commission package based on level of experience, and recognising your success. 25 days of annual leave plus 8 Bank Holidays, a Contributory Pension scheme, Private Medical Insurance, Life Assurance, Gym Discounts, and full job-specific training provided.