Estates Officer - Field-Based

SeeMeHired; Bywell; On-site; GBP 28,000 - 35,000; Full time

Job summary

A care services provider in Bywell seeks an Estates Officer to support maintenance teams across care homes. The role includes overseeing maintenance tasks, liaising with managers, and ensuring compliance with safety standards. Ideal candidates should have experience in care home maintenance, effective communication skills, and basic IT capabilities. This is an excellent opportunity to join a compassionate team dedicated to high-quality resident care, with possibilities for professional development.

Benefits

Ongoing training and professional development

Supportive environment

Clear progression routes into management roles

Qualifications

• Experience of care home maintenance in previous role.
• Proven ability to complete day to day repairs and maintenance to a safe & high standard.

Responsibilities

• Oversee and support the maintenance team in care homes.
• Complete basic repairs as required both internally and externally.
• Monitor the work of existing Maintenance Personnel.
• Lead the induction and training of new Maintenance personnel.
• Adhere to finance policy when purchasing equipment.

Skills

Proven ability to work on own initiative and work as part of a team

Good communication skills

Decorating skills

Enhanced DIY skills

Basic computer skills

Education

Good general education

Current, valid driving license

Job description

We are looking for an Estates Officer to oversee and support the maintenance team in our North East Care Homes. You will be working closely with the Estates Manager, maintenance staff, Home Managers and Senior Managers to carry out day to day maintenance on the Groups Homes, their services and grounds in order to ensure that the Groups Homes are maintained in a safe and efficient functional order both internally and externally., Maintenance: 1. Maintain the Groups Care Homes' internally and externally by completing basic repairs as and when required in a safe manner. 2. Carry out all the duties of the Homes Maintenance person in their absence or when a post is vacant. (see Hill Care Maintenance Person Job Description) 3. As required, complete all homes recording documentation as per Hill Care standards, reporting immediately, direct to the Home Manager, any issues noted and to the Estates Manager any issues causing concern which need further attention. 4. Monitor the work and records of all existing Maintenance Personnel at each visit to ensure the home complies with all legislation. 5. In conjunction with the Estates Manager identify Capital Expenditure work required within or outwith a Care Home to ensure its safe continuation of providing care to vulnerable people. 6. Report and action any known defects to appliances, damaged furniture / equipment and any other potential hazards directly to the Home Manager, who will advise accordingly. 7. Lead the induction and on-site training of new Maintenance personnel in the care home. 8. Liaise effectively and professionally with outside contractors ensure all works required are completed in a timely and safe manner. 9. Ensure all works booked in to a care home have a purchase order number before the works commence. All expenditure must be approved by the Home Manager (or above) or the Estates Manager. 10. Ensure all group wide projects are implemented as required (eg LED lighting, TMV testing/replacement) 11. Travel extensively throughout the whole group as instructed by the Estates Manager Budgetary/Financial Control: 12. Adhere to finance policy when purchasing equipment or materials. Communication: 13. Liaise with Estate's Manager at all times about the Care Homes and actions required. 14. Participate in Team meetings as required. Training and Development: 15. Attend mandatory training days/courses, on or off site, as and when required. 16. Maintain professional knowledge and competence. Health and Safety: 17. Maintain complete and accurate records for all health & safety monitoring, and day-to-day repairs at all times. 18. Complete all Maintenance and other records correctly and thoroughly. 19. Adhere to manual handling principles at all times. 20. Ensure that all equipment and materials used are stored only in accordance with manufacturers' instructions. 21. Ensure areas in which any work is being done is well ventilated and safe for Clients, Visitors and Staff Members. 22. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another. 23. Understand and ensure the implementation of the Company's Health and Safety policy, and each homes Emergency and Fire procedures. 24. Promote safe working practice in the Groups' homes. General: 25. Cover for annual leave / absence in the Group as and when appropriate. 26. Promote and ensure the good reputation of the Group. 27. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties. 28. Notify the Estates Manager as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence. 29. Ensure the security of the Groups Care Homes is maintained at all times. 30. Adhere to all Company policies and procedures within the defined timescales. 31. Ensure all equipment is clean and well maintained. 32. Carry out any other tasks which may be reasonably assigned to you. Emergencies: 33. Be 'on-call' for advice / action in any emergencies which may arise out of hours. 34. Where a fault cannot be rectified, provide details of the fault to the Home Manager / Person in Charge or the Estates Manager as soon as possible so that services are not disrupted for lengthy periods and appropriate instructions can be given regarding action to take.

• Proven ability to work on own initiative and work as part of a team
• A commitment to a service, which provides support to vulnerable individuals, and which is respectful and according to the individual's wishes
• Basic computer skills
• Good communication skills, both written and verbal. Ability to communicate effectively with Clients, colleagues, Managers and other persons with a legitimate interest in the service
• Decorating skills
• Enhanced DIY skills
• Ability to stay away from home as required
• Ability to work throughout the whole group as required
Desired:
• Flexible and innovative approach to working
• Knowledge and understanding of issues relating to older people
• Decision-making skills
• Health and safety at work act understanding
EXPERIENCE Required:
• Experience of care home maintenance in previous role
• Proven ability to complete day to day repairs and maintenance to a safe & high standard
• Car Driver
Desired:
• Experience of working in a care/support setting; ideally within older peoples' services
EDUCATION, SPECIALIST KNOWLEDGE AND QUALIFICATIONS Required:
• Good general education
• Working knowledge of health and safety issues
• Current, valid driving license
Desired:
• Mandatory training qualifications e.g. fire safety, first aid, manual handling, and Health & Safety awareness
OTHER Required:
• Satisfactory Enhanced DBS
• Self-motivation and flexibility
• Commitment to the aims & objectives of Hill Care Ltd
• Knowledge and commitment regarding Equal Opportunities
• A commitment to undertake training and development as required
• Honesty, reliability and trustworthiness, Working knowledge of health and safety issues
• Experience of care home maintenance
• Proven ability to complete day to day repairs and maintenance to a safe and high standard
• Current, valid driving licence
• Basic computer skills
• Decorating skills
• Enhanced DIY skills
• Good general education
Desired criteria
• Flexible and innovative approach to working
• Knowledge and understanding of issues relating to older people
• Decision-making skills
• Mandatory training qualifications e.g. fire safety, first aid, manual handling and Health & Safety awareness, We're looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can-do attitude and want to be part of a team that truly values its staff and residents, then you've come to the right place.
  At Hill Care, we believe a care home should be more than just a place to live-it should be a warm, welcoming community where residents feel safe, valued, and truly at home. Guided by our core values of Compassion, Aspiration, Respect, and Empowerment (C.A.R.E.), we provide exceptional care that puts people first., At Hill Care, we provide high-quality residential, nursing, and dementia care that's tailored to the individual needs of each resident and their family., Why Join Hill Care?
Choosing a care home is a significant decision-and so is choosing where you work. We understand the emotional impact that transition can have on families, and we're here to offer the expertise, reassurance and personal support they need. By joining our team, you'll become part of a group that genuinely puts people first. Whether it's residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way-and you'll be central to that mission. We're proud of the difference we make every day. If you're compassionate, dedicated, and ready to grow your career in a supportive environment, we'd love to welcome you to the Hill Care family. At Hill Care, your work has real meaning. Whether you're just starting out or looking to grow your career in care, you can make a difference-every single day.

• A clear route for progression into senior and management roles
• Ongoing training and professional development
• A supportive environment that recognises your contribution
• The chance to work in a well-maintained, high-quality home environment
You'll be working in our residents' home-and we never forget that. We maintain high standards of care, and in return, we support our teams to grow and thrive.