Estates Contracts Manager

4Recruitment Services; Grays; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an operational leader for the Council's non-housing property portfolio in Thurrock. The successful candidate will manage a team of surveyors and ensure effective estate management. Responsibilities include handling landlord and tenant issues, overseeing property management activities, and supporting income protection initiatives. This is a hybrid role offering a competitive pay of GBP70.00/hour, with work in the office two days per week.

Qualifications

• Experience in managing non-housing property portfolios.
• Ability to oversee professional surveyors and property management activities.
• Strong negotiation skills for landlord and tenant matters.

Responsibilities

• Manage the operation of the Council's non-housing property portfolio.
• Line manage Estates Surveyors and supervise outputs.
• Oversee landlord and tenant matters including rent reviews and lease renewals.

Skills

Leadership

Estate management

Risk management

Performance management

Job description

Overview

Ref: OR22134 | Location: Thurrock (RM17) | Hybrid: 2 days per week in office, rest from home | Hours: Monday to Friday 9am-5pm (37hrs per week) | Pay: GBP70.00ph paid weekly via umbrella inside IR35 | Duration: Ongoing Contract

Job Purpose

To provide day-to-day operational leadership of the Council s non-housing property portfolio, ensuring effective estate management, income protection and risk management. The role manages two professional surveyors and oversees all routine and reactive property management activity.

Key Service Accountabilities

1. Manage the day-to-day operation of the Councils non-housing property portfolio, ensuring assets are managed efficiently, compliantly and in line with Council policies.
2. Line manage estates Surveyors, including workload allocation, performance management, appraisals, professional supervision and quality assurance of outputs.
3. Oversee landlord and tenant matters including rent reviews, lease renewals, re-gears, terminations, licences, assignments and enforcement actions.
4. Ensure effective instruction and management of external professional advisors (agents, valuers, solicitors), controlling costs and quality of advice.
5. Act as the primary operational point of contact for tenants, internal services and external stakeholders on estate management issues.
6. Manage and prioritise competing workstreams, responding to urgent or high-risk property matters as they arise.
7. Identify and manage operational risks associated with property management, escalating issues of significant financial, legal or reputational impact as appropriate.
8. Support income protection and financial performance through timely lease management and resolution of disputes.
9. Deputise for senior property management where required on operational matters.
10. Direct line management responsibility for two Estates Surveyors
11. May oversee temporary, agency or project-based resources as required.