Estates and Facilities Business Support Administrator

Antistatique; Wareham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A healthcare trust in Wareham is seeking a full-time administrative support team member. Key responsibilities include handling compliance documents, arranging service meetings, and managing the service desk. Candidates should possess excellent customer service skills and an enthusiastic attitude. This role may include hybrid working options after training. Join a dynamic team focused on delivering outstanding healthcare services and empowering the community.

Benefits

Opportunity for hybrid working

Support for career development

Inclusive workplace

Qualifications

• Enthusiastic team player with a can-do attitude.
• Ability to deliver to strict timescales.
• Experience with handling administrative tasks.

Responsibilities

• Handle and process compliance documents.
• Arrange and attend service meetings and take minutes.
• Raise purchase orders and process invoices.

Skills

Customer Service

Administrative Skills

IT Systems Management

Job description

Job Overview

We have a full-time vacancy within our very busy Estates and Facilities Division - Property and Contracts Management Team. We are looking for an enthusiastic and proactive team player with a broad range of administrative skills to join our small friendly team. Customer Service is key to this role and you will bring with you a can-do attitude mixed with the ability to deliver to strict timescales. You will be used to dealing with purchase through to pay and other business functions and will be working on our busy Service Desk, using various IT systems to manage your workload.

To work Monday-Friday 08:00-16:00 predominately in our Estates & Facilities office in Wareham, Dorset with the option for hybrid working once fully trained. The Property and Contracts Management Team provides support to our Estates Trades who work across Dorset, our clinical teams, Estates Stores and our Divisional Management Team. There is a wide range of work and no two days will be the same! Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Responsibilities

• Handling and processing compliance documents.
• Arranging and attending service meetings and taking minutes.
• Raising purchase orders and processing invoices received.
• Monitoring the Service Desk inbox.
• Handling telephone and email queries from staff on outstanding and on-going Micads.
• Monitor and prioritise reported faults using the Micad system.
• Liaise with suppliers, contractors and staff at all levels.

At Dorset HealthCare we are on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We are a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here its one of the reasons the CQC rated us outstanding in 2019. Its also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Whether youre looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We’re all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us youll be part of a strong team, challenge yourself, build a career, and teach us what we dont know. And youll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application form, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact.