Estates and Facilities Administration Assistant

Networking Women in the Fire Service; North East; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading public service organization in the UK seeks an Estates and Facilities Administration Assistant to provide clerical and office support. The successful candidate will have experience in a busy office, proficiency in Microsoft Office, and the ability to work independently in a team environment. Responsibilities include managing data entry, responding to enquiries, and handling documentation. This role promotes inclusivity and is located in Washington, UK with a competitive salary range of £25,583 to £26,403 plus benefits.

Benefits

Staff gym

Ample free parking

Canteen facilities

Qualifications

• Experience in a property or building industry-based office.
• Demonstrable experience of using office equipment.
• Proven ability to manage tasks with limited supervision.

Responsibilities

• Create, update, and manage spreadsheets for data entry.
• Handle telephone enquiries promptly and accurately.
• File and manage documents effectively.
• Take and manage meeting minutes.
• Assist in placing work and material orders.
• Update records and office systems.
• Carry out general office duties as needed.

Skills

Working in a busy office environment

Experience with Microsoft Office

Ability to work independently

Job description

Estates and Facilities Administration Assistant

£25,583 to £26,403 per annum + benefits

About the role

We are seeking to fill an upcoming vacancy for the role of Estates and Administration Assistant. The Estates and Facilities Department manages a mixed portfolio of buildings and facilities (Owned buildings, leased and PFI), ensuring our buildings are clean, safe and accessible.

Reporting directly to Property Manager you will be responsible for assisting the with a varied range of clerical and office-based task to support the operation of the Estates and Facilities team ensuring the department provides a customer focused service.

The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day‑to‑day work in compliance with our ethical code of conduct.

We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.

About Tyne and Wear Fire and Rescue Service

Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this.

Tyne and Wear Fire and Rescue Service Headquarters are located in purpose‑built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.

As the Estates and Facilities Administration Assistant you will:

• Create, update and use spreadsheets for data entry.
• Answer telephone calls dealing with enquiries promptly and accurately.
• File and manage documents.
• Take meeting minutes.
• Place work and material orders.
• Update records and systems.
• Carry out general office duties.

We are seeking a candidate who has demonstrable experience of:

• Working in a busy office environment, preferably has previously worked in property or building industry‑based office.
• Experienced in the use of office equipment and Microsoft office software packages.
• Has the ability to work on their own initiative with limited supervision.

Selection Process

• Advert closes –30th January 2026 at 12 noon
• Notification of shortlist –W/C 2nd February 2026
• Interview –17th February 2026

*Please note the dates and stages detailed may be subject to change

Interested in applying?

Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.

Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

For further information about the role, please contact Property Manager James Hope via [e-mail]

Reasonable Adjustments

We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to [e-mail]

Pre‑employment checks

The successful applicant will be subject to our pre‑employment screening process which includes a Standard DBS check relevant to the role, completion of an occupational health medical and a substance abuse test. We will also conduct right to work and reference checks.

Application deadline

Please submit your application form by no later than 12 noon on 30th January 2026