Estate Manager- Scotland/Northeast

Bauer Media Outdoor; Newcastle upon Tyne; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A leading out‑of‑home media owner is seeking an Estate Manager to oversee client relationships and ensure timely project delivery across multiple contracts. The role involves managing construction processes, maintaining project data, and supporting the Construction Management team. Ideal candidates will have strong negotiation skills and a proactive approach, alongside a full UK driving license. Various benefits include a salary up to £36,000, company vehicle, and flexible working arrangements.

Benefits

Salary of up to £36,000 DOE

Company vehicle or car allowance

Annual performance-related bonus

Flexible working

25 paid holidays

Company pension scheme up to 8%

Healthcare cash plan

Life insurance and group income protection

Cycle to work scheme

Travel/season ticket loans

Discounts across 100s of retailers

Social events

Qualifications

• Experience managing complex client contracts successfully.
• Ability to build strong relationships both internally and externally.
• Experience with customer relationship management preferred.

Responsibilities

• Ensure awareness of contractual requirements and operational SLAs.
• Monitor contract delivery and provide feedback.
• Support Construction team with build process.
• Build relationships to deliver on contractual commitments.

Skills

Client contract management

Relationship building

Negotiation skills

Commercial acumen

Organizational skills

Communication skills

Team collaboration

Excel and Word proficiency

Full UK driving licence

Job description

As the Estate Manager you will build and maintain excellent relationships with all landlords (private or local authority across multiple formats) to ensure delivery of agreed contractual requirements and company priorities. You will know and understand your customer's needs and requirements, and you will collaboratively "own" the relationship with them, including the processing of new orders and communicating their delivery. You will also support and collaborate with the Construction Management team to ensure builds are delivered on time, to specification, and within budget. This includes overseeing site surveys, tracking progress, monitoring contractor performance and maintaining accurate site and project data. You will help ensure that construction delivery aligns with contract terms and operational SLAs, escalating any risks or issues where necessary. Working alongside the Portfolio Partnership Manager you will create a strong team, enlisting support from the appropriate Operations & Construction Managers where needed. This role will cover 30 contracts across Scotland and the Northeast of England including Aberdeen, Glasgow, Newcastle and Sunderland. You may be based at our Cumbernauld or Gateshead office. Please note there is travel involved in this role as and when needed.

Responsibilities

• Be fully aware of all contractual requirements within their areas of responsibility, including operational SLAs.
• Monitor and provide feedback to agreed standards and requirements.
• Identify any potential problems with contract delivery, making recommendations on solutions in collaboration with the local Operations Manager or the Head of Delivery.
• Support the Construction Management team with the build process, including Site Surveys, contractor liaison, installation readiness, and remedial actions as required.
• Review and make recommendations to the relevant Partnership Manager on specific contractual and/or estate requirements that fully maximise the profitability of any given contract.
• Build great relationships and ensure we deliver on our contractual commitments.
• Drive new choice sales opportunities.
• Ensure all site and project data held on company systems is accurate and complete, tracking site status, build specifications and contract compliance.

Qualifications

• Do you have experience managing complex client contracts successfully?
• Do you have the ability to build strong relationships both internally and externally?
• Experience of customer relationship management (having worked with or in Local Authorities would be nice to have)
• Strong negotiation skills
• Good commercial acumen
• Highly organised with a proactive approach to your work
• Exceptional communication skills
• Foster a collaborative teamwork approach
• System knowledge: Excel, Word and ability to learn internal systems
• Full UK driving licence

Company Overview

Bauer Media Outdoor is one of the leading out‑of‑home media owners, committed to creating the future of media, out‑of‑home, with more than 33,000 advertising sites in our portfolio. Our talented team of over 650 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK. Our people are bonded by a humility and commitment to challenge the status quo. We offer a great team to be a part of a home for your individuality, as well as a place to bring fresh ideas and to grow and develop. We have a fun and informal culture while also being a future‑facing business that wants to make a difference. So, bring you. Shape us!

Benefits

• Salary of up to £32,000‑£36,000 DOE
• Company vehicle or car allowance
• Annual performance‑related bonus
• Flexible working
• 25 paid holidays as well as those well needed bank holidays
• Company pension scheme paid up to 8%
• Healthcare cash plan
• Life insurance and group income protection scheme
• Cycle to work scheme
• Travel/season ticket loans and a whole host of discounts across 100s of retailers
• Social events

Equal Opportunity Statement

At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out‑of‑home media, we'd love to hear from you.