ERP Systems Support Specialist

CV Screen; St Albans; On-site; GBP 45,000; Full time

Job summary

A leading retail business based in St Albans is seeking an experienced ERP Systems Support Specialist to manage IT projects and provide day-to-day support for their new ERP system. The role offers a salary of £45,000 with excellent benefits including hybrid working, 24 days holiday, and professional development support.

Benefits

24 days holiday + Bank Holidays

Pension scheme

Professional development support

Qualifications

• Experience supporting or managing ERP systems, preferably NetSuite.
• Strong Excel skills and ability to work with complex data.
• Excellent communication skills for liaising with stakeholders.

Responsibilities

• Lead internal projects across ERP and eCommerce platforms.
• Act as first-line support for ERP issues and provide solutions.
• Collaborate with internal teams to scope and deliver system improvements.
• Maintain documentation and manage user access.
• Create basic reports and enhancements.

Skills

Experience supporting or managing ERP systems (ideally NetSuite or similar)

Strong Excel skills

Excellent communication skills

Job description

ERPSystems Support Specialist
St Albans, Hertfordshire
£45,000 + Excellent Benefits

An experienced ERPSystems Support Specialist is required for a leading retail business based in Hertfordshire. With a salary of £45,000 and excellent benefits, this is a fantastic opportunity to join a well-established company with an envied reputation.

The business has recently implemented a new NetSuite ERP system and re-platformed its eCommerce website, creating an exciting role for someone who can manage small IT projects and provide day-to-day ERP support in a hybrid working environment (3 days in the office).

Duties & Responsibilities

• Lead internal projects across ERP and eCommerce platforms, managing timelines and deliverables
• Act as first-line support for ERP issues, providing solutions and user guidance
• Collaborate with internal teams and third-party providers to scope and deliver system improvements
• Maintain accurate documentation, configure system settings, and manage user access
• Create basic reports and enhancements to reduce external development reliance

What Experience is Required?

• Experience supporting or managing ERP systems (ideally NetSuite or similar)
• Strong Excel skills and ability to work with complex data
• Excellent communication skills for liaising with stakeholders and suppliers

Salary & Benefits

• £45,000 salary
• Hybrid working (3 days in the office)
• 24 days holiday + Bank Holidays, increasing over time
• Pension scheme and professional development support

Location

Based in St Albans, the role is easily commutable from Watford, Hemel Hempstead, Hatfield, Luton, Harpenden, and Welwyn Garden City.

How to Apply

Please send your CV in strict confidence to Giselle Whitton at CV Screen for immediate consideration.

Alternate Job Titles

• ERP Systems Manager
• NetSuite Administrator
• IT Project Manager
• Application Support Manager