ERP & CRM Project Manager

Scottish Event Campus (SEC); Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading event venue in Scotland is looking for an ERP & CRM Project Manager to oversee the upgrade of their ERP system and the implementation of a new CRM system. The ideal candidate will have a strong background in project governance, risk management, and business analysis. This is a fixed-term role for 10 months, based in Glasgow, requiring excellent communication skills and a proactive approach.

Qualifications

• Proven track record delivering ERP and/or CRM projects.
• Strong knowledge of project governance, change control, and risk management.
• Experience in business analysis.

Responsibilities

• Deliver the successful upgrade of our current ERP system.
• Support the scoping and implementation of a new CRM system.
• Manage internal stakeholders and third-party vendors.
• Gather and document current business processes.
• Support change and communication plans to drive user adoption.
• Facilitate end-user training.

Skills

Project governance

Change control

Risk management

Business analysis

ERP systems

CRM systems

Strong communication

Tools

Microsoft Dynamics NAV

Business Central

Job description

Job Title: ERP & CRM Project Manager Reports To: Head of Projects Team: Projects Contract: Fixed Term Contract 10 months Closing Date: 5th September 2025

ERP & CRM PROJECT MANAGER - SCOTTISH EVENT CAMPUS

The Scottish Event Campus (SEC) - comprising the SEC Centre, SEC Armadillo and The OVO Hydro - is Scotland's premier venue for events, concerts, conferences and exhibitions. With over 2 million visitors annually and a reputation for world-class events, the SEC is home to some of the biggest and most memorable live entertainment experiences in the UK.

Responsibilities

We are seeking a proactive and delivery-focused ERP & CRM Project Manager to join our team. You will be responsible for working as part of the Projects Team to:

• Deliver the successful upgrade of our current ERP system (Microsoft Dynamics NAV) to Business Central
• Support the scoping and implementation of a new CRM system
• Manage internal stakeholders and third-party vendors to ensure delivery on time, within scope, and on budget
• Facilitate workshops with business users to gather and document current business processes and define target processes
• Support change and communication plans to drive user adoption
• Assist with developing training materials and facilitating end-user training.
  
  

Key attributes:

Our ideal candidate is a motivated, reliable and professional individual who takes pride in their work and is committed to excellence. They are a strong communicator and a natural team player, with a proactive attitude and the ability to adapt to changing priorities within a busy environment.

We are looking for a candidate with a proven track record delivering ERP and/or CRM projects, strong knowledge of project governance, change control, and risk management and experience in business analysis.

If this sounds like a role suitable for you, please send your CV and covering letter, outlining your skills and experience to .

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