ERP & Application Support Engineer

Pearson Carter; Braintree; On-site; GBP 35,000 - 45,000; Full time

Job summary

A technology company is seeking an ERP & Application Support Engineer to enhance core business systems. This role encompasses daily ERP support, user training, and integrations, ideal for a technically capable engineer with 3-5 years of experience. Applicants should possess troubleshooting skills and comprehensive knowledge of Microsoft 365 and SQL. Join a growing team where you'll make a meaningful impact on operations.

Qualifications

• 3-5 years in ERP or business application support.
• Strong troubleshooting and configuration abilities.
• Knowledge of system integrations and data flows.
• Experience with endpoint support.
• Solid knowledge and hands-on experience with SQL.

Responsibilities

• Deliver daily support and troubleshooting for the ERP system.
• Resolve user access and data integrity issues.
• Support integrations between ERP and systems.
• Document configurations, procedures, and application flows.

Skills

Troubleshooting abilities

Configuration abilities

Customer service

Communication skills

Ability to manage multiple tasks

Tools

ERP Systems (SAP, Dynamics, Oracle, HANA)

Microsoft 365

Active Directory/Azure AD

SQL

Job description

Job Title: ERP & Application Support Engineer
Location:On-site (UK)
Salary:£35,000 – £45,000 benefits
Type:Full-time, Permanent

About the Role

We’re seeking a hands‑on ERP & Application Support Engineer to support and enhance core business systems across the organisation. You’ll take ownership of day‑to‑day ERP support, work closely with operational teams, and help improve processes, integrations, and user experience. Alongside ERP responsibilities, you’ll provide support across Microsoft 365, identity management, and general IT service operations.

This role is ideal for a customer-focused, technically capable engineer who enjoys problem‑solving and working directly with end users.

Key Responsibilities

• Deliver daily support, maintenance, and troubleshooting for the ERP system.
• Resolve issues related to user access, workflows, configuration, and data integrity.
• Support integrations between ERP and systems such as accounting, CRM, and inventory.
• Collaborate with vendors and internal teams on updates and escalations.
• Provide user support, training, and onboarding for ERP and business applications.
• Support Microsoft 365, Active Directory/Azure AD (Entra), and Intune.
• Contribute to IT projects, system enhancements, and process improvements.
• Document configurations, procedures, and application flows.

Candidate Requirements

Experience & Skills

• 3–5 years in ERP or business application support (SAP, Dynamics, Oracle, HANA, or similar).
• Strong troubleshooting and configuration abilities.
• Knowledge of system integrations and data flows.
• Experience with Microsoft 365, AD/Entra, and endpoint support.
• Solid knowledge and hands‑on experience with SQL.
• Understanding of warehousing, supply chain, or sales order processes beneficial.

Soft Skills

• Clear communicator with strong customer service instincts.
• Organised, proactive, and able to manage multiple tasks.

Eligibility

• UK-based applicants welcome (British Citizen, ILR, Dependant, PSW).
• Sponsorship available for candidates already in the UK.

Interested?

Apply now to join a growing technology team where your ERP expertise and customer‑focused approach will make a meaningful impact.

Keywords: ERP Support, Application Support, SAP, Dynamics 365, Oracle, HANA, Microsoft 365, Entra, Intune, PowerShell, SQL, Integrations, Supply Chain, IT Support, Service Desk.