EOC Administrator

NHS; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare service provider is seeking an EOC Administrator to provide comprehensive administrative support within the Emergency Operations Centre. This role is vital in coordinating activities, supporting the leadership team, and interacting with frontline services. The ideal candidate has a NVQ level 3 Business Administration qualification and three years of administrative experience, is proficient in MS Office, and possesses strong organisational skills. Generous NHS benefits, including annual leave and pension, are offered.

Benefits

27 annual leave days

NHS Pension

Free parking across Trust sites

Pay enhancements for out of hours, shift, and overtime working

Career and salary progression

Wide range of discounts from various organisations across the UK

Qualifications

• 3 years experience within an administrative role.
• Use computers proficiently, particularly in MS Office programmes.
• Work independently and meet deadlines.

Responsibilities

• Responsible for efficient day-to-day administration for the Operations Centre.
• Coordinate and administer meetings and maintenance of systems.
• Support staff and managers in their administrative duties.

Skills

GCSE English

GCSE Maths

MS Office proficiency

Planning and organising

Ability to work under pressure

Education

NVQ level 3 Business Administration Qualification

Equivalent experience

Job description

EOC Administrator

Closing date is 11 January 2026.

Join our team at Team EMAS in the Emergency Operations Centre (EOC). We are looking for an administrator to work within the Horizon Place Operations Centre to complement the existing team.

This role helps provide a crucial function within the team and primarily focuses on the coordination and completion of all administration activities within the Operations Centre.

This is more than just an admin role – it's a chance to be part of a team that makes a real difference. You'll work in a dynamic environment, supporting frontline services and contributing to the patient's journey.

Main Duties

It is envisaged the successful candidate will have previous experience within an administrative role and be able to work effectively both as a team member and independently.

The post will provide administration support to the Emergency Operations Centres, including all functions of our support teams. The post holder will be expected to deliver high standard of administration support, ensuring work is organised and prioritised in line with departmental priorities.

Specific Core Responsibilities

• Minute taking at key departmental related meetings
• Arranging key meetings on behalf of the team
• Registering information on Trust systems

About Us

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like generous NHS Benefits, including 27 annual leave days (plus 8 days bank holiday) and NHS Pension? (service dependant)

Would you like to develop your career in the Ambulance Service?

If you answered yes to these questions, then we would welcome an application from you.

• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Career and salary progression
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job Responsibilities

The EOC Administrator is responsible for the efficient and effective day-to-day administration for the Operations Centre. Responsibilities include the coordination and administration of all administration activities to support the EOC and Senior Leadership Team, administration of meetings and maintenance of robust administration systems and processes within their areas of responsibility. Based at Horizon Place, Nottingham, the EOC Administrator will support staff and managers in their administrational duties.

Person Specification

Essential & Desirable

• GCSE English and Maths (or equivalent)
• NVQ level 3 Business Administration Qualification or equivalent experience to demonstrate knowledge to this level.
• 3 years experience within an administrative role
• Use computers proficiently, in particular MS Office based programmes
• Work under pressure and meet deadlines
• Ability to independently work
• Planning and organising meetings/events
• NHS Experience
• Full Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Name

East Midlands Ambulance Service NHS Trust

Address

East Midlands Ambulance Service - Emergency Operations Centre