Entry-Level IT Project Support & Implementation Analyst

Ad Talent Recruitment Ltd; Cragg Vale; On-site; GBP 26,000 - 29,000; Full time

Job summary

A growing software business is seeking a Graduate IT Project Support / Support & Implementation Analyst. This role involves customer support, client implementations, and system testing. Candidates should possess a degree in a technology or business-related field and have strong IT skills. Full training will be provided, with opportunities for career development within the expanding team. The position offers a salary of £26,500 – £29,000 per annum and includes occasional UK travel.

Benefits

Full training to become a system expert

Career development opportunities

Permanent role in a successful software business

Qualifications

• Degree in a technology or business-related subject.
• At least one year’s work experience.
• Strong IT skills and confidence learning new systems.

Responsibilities

• Providing phone-based and online customer support.
• Logging and managing support tickets using HubSpot.
• Supporting and coordinating new client implementation projects.

Skills

Strong IT skills

Excellent written communication

Excellent verbal communication

Organisational skills

Attention to detail

Education

Degree in a technology or business-related subject

Tools

HubSpot

Job description

A growing software business is seeking a Graduate IT Project Support / Support & Implementation Analyst. This role involves customer support, client implementations, and system testing. Candidates should possess a degree in a technology or business-related field and have strong IT skills. Full training will be provided, with opportunities for career development within the expanding team. The position offers a salary of £26,500 – £29,000 per annum and includes occasional UK travel.