Entry-Level Blockchain Support Agent

BLOCKCHAINOLOGY LTD; Greater London; On-site; Confidential; Full time

Job summary

A leading blockchain firm in the United Kingdom is seeking a proactive Contact Centre Agent to join their dynamic team. This entry-level role involves providing exceptional support to clients via phone, email, and live chat while assisting them with the company's blockchain products. Candidates should have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset. The position offers comprehensive training and opportunities for career growth in the rapidly evolving blockchain industry.

Qualifications

• Excellent communication skills in English.
• Attention to detail and problem-solving skills.
• Ability to manage stress and high call volumes.

Responsibilities

• Provide customer support via phone, email, and live chat.
• Assist customers with blockchain products and services.
• Maintain accurate records of customer interactions.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Ability to handle high-volume calls

Customer-focused mindset

Tools

CRM systems

Job description

A leading blockchain firm in the United Kingdom is seeking a proactive Contact Centre Agent to join their dynamic team. This entry-level role involves providing exceptional support to clients via phone, email, and live chat while assisting them with the company's blockchain products. Candidates should have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset. The position offers comprehensive training and opportunities for career growth in the rapidly evolving blockchain industry.