Enterprise Revenue & Growth Manager, EMEA

Better Talent by Laveer & Co.; Remote; GBP 74,000 - 86,000; Full time

Job summary

A leading fintech platform is seeking an experienced Account Manager to enhance its Enterprise customer relationships across EMEA. The ideal candidate should possess significant experience in the Short-Term Rental industry and excel in customer retention strategies. Responsibilities include managing a portfolio of accounts, driving engagement, and collaborating with teams across time zones. The role also involves a quota for revenue retention, transparency in communication, and a solution-oriented approach to client needs. Competitive salary and unlimited PTO offered.

Benefits

Competitive salary ($100,000 – $115,000 USD DOE)

Commission ($20,000 – $35,000 USD DOE)

Unlimited PTO

Competitive Benefits plan depending on country

Qualifications

• Minimum of 5 years experience in the Short-Term Rental industry.
• 3+ years in customer-facing roles with retention responsibilities.
• Ability to communicate effectively and de-escalate potential issues.

Responsibilities

• Own and grow a portfolio of Enterprise property operators.
• Build strong relationships translating customer objectives into measurable outcomes.
• Drive engagement with challenging accounts.

Skills

Short-Term Rental industry experience

Customer retention

Effective communication

Strategic thinking

Data interpretation

Fluent in English

Professional proficiency in Spanish

Education

5+ years experience in relevant fields

Tools

HubSpot

Salesforce

Job description

A leading fintech platform is seeking an experienced Account Manager to enhance its Enterprise customer relationships across EMEA. The ideal candidate should possess significant experience in the Short-Term Rental industry and excel in customer retention strategies. Responsibilities include managing a portfolio of accounts, driving engagement, and collaborating with teams across time zones. The role also involves a quota for revenue retention, transparency in communication, and a solution-oriented approach to client needs. Competitive salary and unlimited PTO offered.