Engineering Coordinator

Talented People; Crawley; On-site; GBP 25,000; Full time

Job summary

A recruitment agency is seeking an Engineering Coordinator in Crawley. This role requires excellent organizational and time management skills to support the engineering team and ensure high-quality service delivery. The ideal candidate will manage schedules, coordinate with engineers, and assist with Health & Safety documentation. Experience with Microsoft Excel is essential. The contract type is permanent and full-time, with an annual salary of £25,000.

Qualifications

• Proactive and organized individual required for role.
• Experience in coordinating schedules and managing customer requests.
• Ability to assist with Health & Safety documentation.

Responsibilities

• Coordinate and manage engineer diaries for timely completion of workloads.
• Organise customer schedules and provide accurate ETAs.
• Support real-time scheduling with the National Operating Centre.
• Liaise with stores personnel for parts allocation.

Skills

Organizational skills

Time management

Communication abilities

Tools

Microsoft Excel

Job description

Engineering Coordinator

Location : Crawley

Salary : £25,000

Contract Type : Permanent / Full-time

About the Role

We are looking for a proactive and organised Engineering Coordinator to join our client’s team.

This role plays a key part in ensuring our field engineers are fully supported to deliver high-quality service to customers.

You will be responsible for coordinating engineer schedules, managing customer requests, and making sure planned and reactive work is delivered efficiently, safely, and within agreed timescales.

Key Responsibilities

• Coordinate and manage engineer diaries to ensure workloads are completed on time.
• Organise customer schedules in line with SLAs and provide accurate ETAs.
• Work closely with the National Operating Centre to support real-time scheduling.
• Liaise with stores personnel to source and allocate parts required for jobs.
• Assist with Health & Safety documentation, including RAMS and method statements.
• Produce and maintain accurate internal reports using Microsoft Excel.
• Plan and coordinate customer site visits, ensuring engineers are equipped with the right parts and information.
• Manage multiple shared mailboxes, responding to and following up on customer requests.

What We Are Looking For

• Highly organised with excellent time management skills.
• Strong communication abilities, confident in liaising with engineers, colleagues...