Engagement Officer

SkillsHouse Bradford; Bradford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community employment service in Bradford is seeking SkillsHouse Engagement Advisers to provide support to residents seeking employability assistance. The role includes outreach activities, maintaining client impartiality, and working flexibly with service users during evenings and weekends. Ideal candidates will have experience working with young people and adults, including those NEET, and access to a car.

Benefits

Training provided

Qualifications

• Experience working with young people/adults including those NEET.
• Demonstrated ability to deliver high-quality support.
• Access/use of a car is required.

Responsibilities

• Be the first point of contact for residents seeking employability support.
• Ensure timely allocation of referrals to the right team.
• Undertake outreach activities across the district.
• Treat clients fairly and be aware of the barriers they face.

Skills

Experience of delivering high quality provision

Work with young people and adults

Knowledge of training methods

Flexibility in role development

Job description

Job Summary

SkillsHouse are seeking to recruit dedicated and enthusiastic SkillsHouse Engagement Advisers to join SkillsHouse, Bradford Council’s all-age careers and employability service.

Engagement Advisers are the front-line service of SkillsHouse. These roles focus on telephone and email contact with service users and community outreach. To provide the best support to clients there will be regular evening and weekend working.

If you are a SkillsHouse registered client, please speak with your employment advisor for further information.

If you are not registered with SkillsHouse please call [phone] to arrange an appointment or click on the enquire button.

Main Responsibilities

To be a first point of contact for Bradford residents looking for employability support.

To ensure that referrals and requests for support are picked up in a timely manner and allocated to the right team or service.

To undertake outreach activities across the district.

To respect the needs of all clients, especially those facing barriers due to ethnicity, sexuality, disability or other factors.

To maintain impartiality, treat people fairly and with dignity, and be aware of the barriers people face.

To be flexible in developing the role and undertake any other duties in line with the post.

Essential Skills

Experience of delivering high quality provision and / or training with young people

Demonstrates work with young people / adults including those NEET

Experience of work in a school / college institutions

The applicant will need access / use of a car

Training Provided

Yes