Energy Service Administrator

Manchester Arndale; Stirling; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a Team Administrator to provide essential support to the design and operations teams. This role involves managing calls, handling customer and team inquiries, organizing documentation, and maintaining records to ensure smooth operations. The ideal candidate will have a structured approach to work, be computer literate, and possess strong teamwork skills. Join a company that values diversity and offers professional development opportunities.

Qualifications

• Organised and structured approach to work essential.
• Proficient in using MS office for document management.
• Capable of supporting team and client inquiries.

Responsibilities

• Provide administrative support to design and operations teams.
• Handle incoming calls and manage customer queries.
• Arrange installation appointments and maintain records.

Skills

Organised and structured approach to work

Computer literate

Ability to work well in a team

Customer service orientation

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Main Purpose:

Team administration support to the design and operations teams. This at times can also be a client facing role and an ability to interact with various levels of the client team is essential.

Duties & Responsibilities:

Primarily working with the design and operations team providing administrative support to the team and clients, you will be responsible for supporting the team in administration activities. This will include (but not exhaustive):

• Answer incoming calls, redirect and handle queries
• Document management and control using MS office
• Answer incoming calls, redirect and handle queries
• Support with customer and team queries
• Arranging installation appointments via phone calls and Emails
• Quality Control Support; filing and uploading test results and quality reports
• Record keeping and administrative support adding text to drawings and location plans
• Raising invoices to clients

Skills & Knowledge:

• Have an organised and structured approach to work
• Computer literate
• Work well in a team
• Do all you can within your role, to make others in the team and external customer’s jobs easier.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.