End-User IT Support Apprentice (Level 3)

Thales UK; Belfast; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading technology company in Belfast is seeking an IT support apprentice to join their End User Support Team. This role involves providing technical support to internal customers and includes enrollment in a Level 3 apprenticeship over 18 months. Candidates are required to have 5 GCSEs including Maths and English, and must be eligible for security clearance. The position offers a starting salary of £24,000 per annum with a standard weekly work schedule of 37 hours.

Benefits

Flexible working hours

Training and development opportunities

Qualifications

• Must have GCSEs in Maths and English.
• Ability to troubleshoot and provide technical support.

Responsibilities

• Provide IT support to business users on site.
• Log, troubleshoot, diagnose and manage incidents through to resolution.

Skills

Technical support

Troubleshooting

Customer service

Education

5 GCSE’s at grades 9-4 (A-C) including Maths and English

Job description

A leading technology company in Belfast is seeking an IT support apprentice to join their End User Support Team. This role involves providing technical support to internal customers and includes enrollment in a Level 3 apprenticeship over 18 months. Candidates are required to have 5 GCSEs including Maths and English, and must be eligible for security clearance. The position offers a starting salary of £24,000 per annum with a standard weekly work schedule of 37 hours.