End Point Assessor - Apprenticeship - Senior Healthcare Support Worker (Mental Health Support) [...]

Pearson; City Of London; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading global learning company is seeking an Independent End-Point Assessor for Senior Healthcare Support Workers. The role involves assessing apprentices' knowledge and skills in mental health support. Candidates must be registered professionals or have a level 5 qualification in healthcare. This position allows for remote or onsite assessments, requiring UK-based individuals willing to travel to employer locations.

Qualifications

• Be occupationally competent in the mental health support field.
• Hold an Enhanced DBS certificate registered for the update service.

Responsibilities

• Assess the performance of candidates according to grading criteria.
• Report all risks and issues during the end-point assessment.

Skills

Excellent written, verbal and interpersonal skills

Ability to assess free from bias

In-depth knowledge of mental health support

Education

Registered healthcare professional or Level 5 apprenticeship

Formal assessor qualification

Job description

Overview

Independent end-point assessor for Senior Healthcare Support Worker (Mental Health Support) (Level 3)

The independent end-point assessor (IEA) role is part of a framework where an end-point assessment (EPA) evaluates the Knowledge, Skills and Behaviour (KSBs) learned throughout the apprenticeship to ensure apprentices meet a rigorous standard and are fully competent in the occupation. Pearson provides assurance that completing an apprenticeship makes an individual job-ready and that all apprentices are assessed consistently regardless of provider or location.

An independent EPA means the assessor has no conflict of interest and is independent of the training provider. The IEA undertakes EPAs for apprentices with whom they have no prior involvement in on-programme training, assessment, or line management. EPAs may be conducted onsite or remotely on dates agreed with employers. Independent EPA outcomes are recorded and submitted with clear justifications for grading decisions, and are quality assured by Pearson representatives.

IEAs will meet the occupational profile of the apprentices they assess and will be trained, standardised and approved to operate as IEAs. They will undertake EPAs in line with the apprenticeship assessment plan and Pearson materials. See the Key Accountabilities and Person Specification sections for further details.

Key Accountabilities:

• Take part in regular training and standardisation activities, associated with the role of IEA for this EPA
• Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)
• Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
• Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs
• Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes
• Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration
• Ensure all EPA reports and assessment evidence are high quality and recorded accurately
• Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions
• Allow additional time for travel, when making EPA arrangements
• Raise any conflicts of interest, including in relation to the independence of assessment
• Ensure that any personal actions are completed, as required by Pearson
• Contribute to the continuous improvement of Pearson’s end-point assessment activities
• Contribute to the external quality assurance activities undertaken by Ofqual

Person Specification

Occupational Profile:

Senior Healthcare Support Workers (SHCSW) help registered practitioners deliver healthcare services to people. As an experienced support worker, they carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. SHCSWs provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence. SHCSWs may work in a range of services e.g. hospital, community, health or day case unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.

Duties are delegated to the SHCSW in line with care plans. Not all duties are routine and the SHCSW will need to use their knowledge, experience and understanding to take decisions within their area of responsibility. A SHCSW is accountable for their work and for reviewing the effectiveness of their actions. The role is undertaken following a period of experience in healthcare, so they are able to demonstrate best practice and act as a role model. A SHCSW may supervise or guide the less experienced staff in their team. SHCSWs follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.

Mental Health Support

Mental Health Support Workers support individuals with mental ill health. They work as part of a multi-disciplinary team offering a range of mental health services. Mental Health Support Workers will support individuals, and their families, at different stages of their illness or recovery by listening, providing emotional support, developing and reviewing plans to meet their needs; observing and reporting changes in their mental and physical well-being; encouraging independence and enabling them to manage their condition and quality of life. Usually, a Mental Health Support Worker will have to work closely with carers and with other organisations e.g. housing or social care.

Background and Experience (essential):

• Be occupationally competent in the mental health support field
• Be a registered healthcare professional or have completed a level 5 apprenticeship or regulated occupational competence qualification at level 5 or above
• Hold, or be working towards, a formal assessor qualification (e.g. A1, assessor component to TAQA etc)
• Have experience of working in a healthcare setting within the last 2 years
• Experience of leading meetings/structured interviews/discussions
• Experience of complying with quality assurance/regulatory requirements
• Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism(s), including maintenance of recent occupational experience
• Hold an Enhanced DBS certificate (with or without a barred list check) that is registered for the update service. Other supporting documents will also be required as evidence. Upon submission of an application, the Associate Recruitment team will be in touch to request DBS evidence and supporting documents. For further information on the DBS requirements please read the attached document titled DBS Guidelines for applicants)
• Willing to travel to employer locations for face-to-face practical assessments
• Minimum of two working days during the week will be required for EPA role.

Essential (others):

• Only UK based candidates will be considered for this role due to requirements

Background and Experience (desirable):

• To hold, or be working towards an internal quality assurance qualification
• Experience of making grading judgements
• Knowledge of prevent & safeguarding

Skills & Knowledge (Essential):

• Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts
• Ability to understand and respond to the individual needs and circumstances of employers/apprentices
• Sufficient and relevant technical knowledge of:
• the healthcare sector
• the role of the mental health support worker
• In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
• Ability to assess, free from bias
• Ability to assess and report risks
• Ability to meet deadlines

Other requirements

Any applicant undertaking this role will be expected to:

• Have personal IT equipment capable of running Pearson required software
• Have a suitable broadband connection, Microphone, Headphones and a webcam
• Have a personal and secure email account
• Have a postal address in the United Kingdom or Republic of Ireland, Guernsey, Jersey Isle of Man
• Have the right to work in the UK
• Allow additional time for travel, when making EPA arrangements

Note: Please indicate your most recent Healthcare experience in Step 4 Occupational. If you cannot see your sector listed, please contact the Recruitment team at associate.pearson.com

About Pearson

Pearson is the world\'s leading learning company, with 35,000 employees in more than 70 countries working to help people of all ages to make measurable progress in their lives through learning. We put the apprentice at the centre of everything we do, because wherever learning flourishes, so do people. Find out more about how we can help you and your learners at .

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