Employee Relations Specialist: Complex Cases & Change Leader

Teleperformance SE; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global service provider is seeking an Employee Relations Specialist to support HR processes across the UK and Republic of Ireland. This role involves advising managers on complex employee relations matters, managing a wide array of casework, and ensuring compliance with employment laws. Candidates should have proven experience in HR or Employee Relations and possess strong communication and influencing skills. The position offers the opportunity to shape ER processes within a dynamic environment.

Benefits

Shaping and influencing employee relations at scale

Qualifications

• Proven experience in an Employee Relations or HR role, particularly with complex casework.
• Strong working knowledge of UK employment laws and regulations.
• Ability to advise and influence managers effectively in various situations.
• Excellent communication skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Act as first point of contact for managers on employee relations issues.
• Support and manage a variety of employee relations cases.
• Assist with Employment Tribunal activity and related legal processes.
• Contribute to organisational changes and HR policy updates.
• Utilize ER data for continual process improvements.

Skills

UK employment law knowledge

Influencing and negotiation skills

Time management

Written and verbal communication

Empathy and compassion

Education

CIPD qualification or working towards

Job description

A global service provider is seeking an Employee Relations Specialist to support HR processes across the UK and Republic of Ireland. This role involves advising managers on complex employee relations matters, managing a wide array of casework, and ensuring compliance with employment laws. Candidates should have proven experience in HR or Employee Relations and possess strong communication and influencing skills. The position offers the opportunity to shape ER processes within a dynamic environment.